Go Mobile PGH

Parkmobile, LLC

About this app

The Go Mobile PGH app, powered by ParkMobile, gives you a smarter way to park in Philadelphia. Easily pay for on-street and off-street parking right from your mobile device. You can use the Go Mobile PGH app in over 500 other cities across the country, including New York, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Philadelphia, and more.

Why Use Go Mobile PGH?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Use the app in over 3000 locations coast-to-coast including venues, airports, and universities
•. Find areas of the city where there is available parking and avoid areas where there’s no parking

How to Set Up Your Account
• Download the Go Mobile PGH app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the Go Mobile PGH app

How It Works
On-Street and Off-Street Parking:
• Enter the zone number on the posted signs around the meter
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late

App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find my car” feature directs you back to the location where you parked
• Multiple payment methods available
• Parking Availability feature shows streets with open parking spots in your area

About ParkMobile
ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 25 million people easily find, reserve, and pay for parking from their mobile devices.

Looking for Help?
At ParkMobile, we’re serious about customer service. We process over 350,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/

Ratings and reviews

As others have noted, there are some recent issues with the user interface that have made the app unusable on some phones. Below is a helpful response I got from support: ********************** The issue you're experiencing is a known issue that our Development team will have resolved in the next app update that is expected to be released in March. The issue is due to a formatting error that causes users who have a larger font / large screen size setting than the default... the ability to be able to scroll and choose a different duration of time is cut off at the bottom. Adjusting your screen size will fix the issue but doing so could cause problems for the other apps on your device. I recommend downloading our ParkMobile app as a work around until this issue is resolved. Your same login information, email and password, will work for the ParkMobile app as well, and you will be able to activate parking sessions in Pittsburgh the same way.

Added more time to my meter that was expiring within 5 minutes. Confirmation email was received, confirmation of payment was received, and what do you know, I get to my car in time to watch Badge #83 ticket my car even though I still had 8 minutes remaining (which I showed him). THE APP NEVER UPDATED THE METER!! And because their policy is that once they print a ticket, they can't take it back - DESPITE me showing the meter-maid the TIME REMAINING on the app, I now have to going through the drawn out process of trying to get the ticket cancelled. Absolutely a terrible experience starting with the app and ending with the parking authority. Unfortunately the app is a symptom of the parking authority itself.

App does not interact well with password auto fill, or keep one logged in. It does accept payment methods to be saved that you aren't able to use (like Discover card) and requires you re enter password to add or change a card. Plus you pay a transaction fee for everything. Then you get a million emails no matter what your settings are. But you don't need to carry quarters! Yayyyyyyy!

What's new

We're frequently updating the app to give you the best parking experience. This update includes:
• Updated sign in and sign up flow with enhanced security
• Bug fixes and improvements