meterUP Parking

Parkmobile, LLC

About this app

The meterUP app, powered by ParkMobile, gives you a smarter way to park in Philadelphia. Easily pay for on-street and off-street parking right from your mobile device. You can use the meterUP app in over 500 other cities across the country, including New York, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh, and more.

Why Use meterUP?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities
•. Find areas of the city where there is available parking and avoid areas where there’s no parking

How to Set Up Your Account
• Download the meterUP app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the meterUP app

How It Works
On-Street and Off-Street Parking:
• Enter the zone number on the posted signs around the meter
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late

App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find my car” feature directs you back to the location where you parked
• Multiple payment methods available
•. Parking Availability feature shows streets with open parking spots in your area

About ParkMobile
ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 25 million people easily find, reserve, and pay for parking from their mobile devices.

Looking for Help?
At ParkMobile, we’re serious about customer service. We process over 350,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/

Ratings and reviews

Endless loop trying to log in. I get the link, click it, and I'm just sent to the app home screen as if nothing happened. Tried contacting support and they said they didn't deal with that and sent me the Member Services number. MS says they don't handle the app, only the payment side of things (rep tried to help, but was unsuccessful). Only reason I haven't gotten a ticket yet is due to my handicap placard. If I get a ticket, I'm taking it to traffic court. This has been going on for months!

Paying on this app costs way more than at the stations. The prices on this app change all the time for the same spot. I got curious and checked at the terminal by the spot and parking for two hours was 4.75. That's fine. Check on the app. More than 15 dollars. And that isn't even including the service charge. I figured the service charge was the difference but apparently there is a HUGE markup for no reason. Don't use this app if you have the option. Just use the terminals by the spot.

Almost as soon as I installed this app (about 1 week later), I got TWO notices that said my email and password were both compromised from this app. Now I have to change passwords on virtually everything I use. Not to mention, they most likely have my license number! I now have to monitor EVERYTHING to make sure nothing else is hacked as a result of this breach.