meterUP Parking

Parkmobile, LLC

About this app

The meterUP app, powered by ParkMobile, gives you a smarter way to park in Philadelphia. Easily pay for on-street and off-street parking right from your mobile device. You can use the meterUP app in over 500 other cities across the country, including New York, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh, and more.

Why Use meterUP?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities
•. Find areas of the city where there is available parking and avoid areas where there’s no parking

How to Set Up Your Account
• Download the meterUP app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the meterUP app

How It Works
On-Street and Off-Street Parking:
• Enter the zone number on the posted signs around the meter
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late

App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find my car” feature directs you back to the location where you parked
• Multiple payment methods available
•. Parking Availability feature shows streets with open parking spots in your area

About ParkMobile
ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 25 million people easily find, reserve, and pay for parking from their mobile devices.

Looking for Help?
At ParkMobile, we’re serious about customer service. We process over 350,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/

Ratings and reviews

The only way to log in is through a "magic link" that sends a link to your email to log in. Unfortunately, it appears to be dark magic because the link never actually logs you in, and instead just opens the app without actually doing anything. I don't know why they did away with passwords which have worked well since the dawn of computers and the Internet. Now, I have no choice but to pay for parking like it's the 1990s. Give is an option to log in with a password and fix the magic links!

This is a terrible app, and is designed to increase the chance that you will get a parking ticket. I'm using it in Phila. When I key in the no. of a parking kiosk, an orange warning message appears, which takes up needed space and prevents the duration numbers from showing up at the bottom of the screen. You must select the shortest duration, and then click on "change duration" to get a longer time. Then, it is not clear if the timer has started. The last time, it didn't work and I was ticketed.

No in-app notifications on meter expiration (like the old MeterUp app had before it went defunct). There are email notifications, but whatever email service they're using causes the emails to be delayed by several minutes. Kind of defeats the purpose if I have a $36 ticket before the computer figures out what time it is. Or given it's the PPA, maybe that is the purpose.

What's new

We're frequently updating the app to give you the best parking experience. This update includes:
• Updated sign in and sign up flow with enhanced security
• Bug fixes and improvements