LG&E, KU and ODP

4.7
4.74K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.

Features include:

Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay
• Manage notifications (for your bills, power outages, and other service requests)
• Sign up for paperless billing


Outage Information:
• Report and track outages
• Guest users can report outages without logging in
• View outage status
• Get up-to-date information from our outage map, with or without logging in



Account Details:
• View your bill
• Manage phone number(s) and email address(es)
• View a graph of your energy usage for the last 12 months
• Check the status of your account(s)
• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:
• Customer Service by phone or email
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
4.6K reviews
bp p
January 29, 2024
very simple to navigate this app and pay bills using checking account. debt cards are accepted too, but wish they would make it a little simpler, instead of navigating away to a different site
3 people found this review helpful
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LGEKUMobile
February 14, 2024
We're always working hard to improve the app. Thanks for your download and feedback.
Willie
April 15, 2024
Useless fingerprint login. I have to enter the password every single time and then the fingerprint works after I've already logged in. Please fix this, the point of fingerprint login is to skip entering password every time. V 2.7.1
1 person found this review helpful
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LGEKUMobile
April 22, 2024
Hi Willie. That is very frustrating. We are very sorry that is happening. Thank you for confirming you are using the most recent version of the app. We want to get this resolved but need some additional information from you. Please contact us at mobile.app@lge-ku.com and include your LGE KU account number.
TheHaven636
January 24, 2024
it's functional and an easy way to pay without traveling to pay the bill. The only downside is how limited the payment options are within the app.
2 people found this review helpful
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LGEKUMobile
January 25, 2024
Thank you for providing your valuable feedback. You can edit your payment method to access a variety of options, including a bank account (no fee), or select "Card" to pay with a debit card, American Express, Discover, Mastercard, Visa, Amazon Pay, Apple Pay, Google Pay, PayPal, PayPal Credit or Venmo – through a third party. Additional fees apply.

What's new

This release contains bug fixes and other improvements.