Sharon Maxson
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Update: 10/31/24 The app just quit! I tried to log in several times. Except that the next place the app took me to was back where I first started, my android mobile phone's Home Screen! To be fair, there was a message that stated the app has a bug. Once the bug is fixed, it should be updated. I tried many times but received the same message and back to square one. I hope it's fixed soon. I rely on MyChart for my medical communication needs.
25 people found this review helpful
Froedtert and Medical College of Wisconsin
May 13, 2022
Hi Sharon or Cheri Maxson - We are sorry that you're having issues with the app. Please call Digital Support at 414-777-0900 and we can work on fixing this issue. Thanks, Jenny.
Douglas DuFoe-Guiles (Daemoch)
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Terrible app. Official app basically required by the org to be used, but absolutely terrible implementation (and this coming from an IT professional). Screen layout is just weird; it looks like a small child's toy. Interface is counter intuitive and inconsistent: 'buttons' aren't always buttons, the back arrows don't always take you back a view (instead dumping you completely out of the app sometimes), etc etc. And that's assuming this even works on your phone - took me 3 phones to work.
6 people found this review helpful
Froedtert and Medical College of Wisconsin
April 8, 2024
Thanks for your response, Douglas DuFoe-Guiles (Daemoch). We appreciate it. Please call Digital Support at 414-777-0900 so we can help make the app function better for you. Thanks - Jenny.
Sasha Degenhardt
Went from Awesome to Ugly really fast... Had the first version of this app. I could log-in with my fingerprint as I do with my phone. Now I am lucky I can log-in at all! The original app had an easy-to-use layout that only needed to have a couple of pages and options added to make it even more fantastic! The first "page" on the new app is a simple list that if you weren't sure what to do, and the app isn't working like it should, will leave you stranded.
79 people found this review helpful
Froedtert and Medical College of Wisconsin
May 20, 2021
Hi Sasha Degenhardt - Sorry for the trouble you are experiencing with our app. For further assistance, please call the Digital Support team at 414-777-0900. Thanks - Jenny.