
marius
The app no longer remembers the payment method! After the latest update it switches every time to "cash"! (I was lucky that at my destination, at the supermarket, there was an ATM - had to "run for cash", pay unnecessary fee to a back as well!!! it was stressful and unpleasant)
BASINVEST - PRIM
July 21, 2025
Hi Marius!
Thanks for the review and feedback! Sorry about the payment issue post-update. We’re fixing this bug and value your patience. Please email support@letz.md with your Letz account phone number and a ride screenshot so we can help.
Best,
Letz Support

Lucy Literado
Horrible first experience. It's been an hour since I reached my destination, and the "ride" is still in progress, and the amount keeps growing. The operators are all busy. I'll be okay with changing a review once the situation gets resolved. As for now, the amount is 6 times more, and I'm not even in the car.
BASINVEST - PRIM
June 9, 2025
We’re very sorry to hear about your experience, Lucy. The fare difference will be refunded!
To help us resolve this quickly, please send us a screenshot of the completed ride along with the phone number linked to your Letz account at support@letz.taxi .
We do not tolerate such behavior and will take action.Thank you for your patience!

Paul
Just installed this app since Bolt isn't too popular here in Chișinău and during the registration process it just prompts me to update to the latest version available in the Play store. There is obviously no newer version available, so I suppose Lets uninstall and look for another alternative ...
BASINVEST - PRIM
June 13, 2025
Hi Paul,
Thanks for giving Letz a try, even if it was brief!
The issue you’re describing sounds like a rare sync glitch with the Play Store. A simple cache clear usually fixes it, but hey, we understand — some adventures end before they begin.
If you change your mind, we’ll still be here (updated and ready)!