I tried 4 times on different days to get a ride, but the app never got me a ride. Each time I saw lots of taxis on the street but the app said there weren't any. It suggested I predetermine a tip and I choose the highest tip available. Then a taxi would start to come to me. However the car would pickup someone who flagged it down & never came and got me. I had to flag down a non-BiTaksi cab eventually and missed my appointments. This app is worse than useless.
27 people found this review helpful
Simmilar to Uber but taxi service only. The taxi driver get to choose to pick your request or not. The app doesn't show final price at the end of the trip - confusing. Also, failed to process credit card i have added to the app. The taxi driver able to communicate with you through the app and request higher fee then app estimate. You can cancel your trip with this driver, but difficult to find cancel button. Then order a different ride.I like that i could leave a feedback on each driver.
28 people found this review helpful
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Extremely unreliable. Cab drivers call you and ask you to cancel yourself because they don't want to come, then if you cancel on ur own, the app charges your credit card. Most of the time you wait for a long time and drivers cancel. U just get stuck in middle of street. It's Extremely bad app. Drivers are horrible. There's no customer service. I reach out many times send message to customer service on app, nobody ever responds. The whole system is freaking irresponsible.
35 people found this review helpful