
Mike Hunter
Complete control and superior support. Aaron worked on a difficult issue until it was fully resolved. I am giving my 5 stars mostly to tremendous support. The app has been reliable for many years without issue. The app could use a face-lift however sometimes it's best to leave well enough alone!
1 person found this review helpful
PlanetM1 Cloud Pty Ltd
September 9, 2024
Hi, Thanks for your 5 star feedback!

A Google user
This app should be included with every M1 purchase. The Elklink free app is extremely basic and does not provide for multiple users or individual user tracking. The M1 Touch Pro app on the other hand, is like a window to all of the status and settings of my M1. Things like the ability to view my event list remotely, right down to the user or keypad performing the operation, or the ability to disable a single zone remotely from my phone. Very cool. I had a few questions before I first installed the app and a couple minor issues after installation, but the developer was very quick to respond both before and after my purchase. The support is 5 star by itself. I was very skeptical before I purchased the app because I had never paid this much for any single app, but after using this for several months I cannot recommend the M1 Touch Pro app highly enough.
10 people found this review helpful
PlanetM1 Cloud Pty Ltd
March 27, 2019
Hi, Thanks for your 5 star feedback!

Mike Drew
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This app is great,however,The app will only connect to the panel when in WiFi mode,it will not connect on mobile data......can you help
1 person found this review helpful
PlanetM1 Cloud Pty Ltd
July 23, 2021
Hi, We would need you to contact us so I can better understand the problem you encountered. Please contact us at support@droidsoft.net so we can help resolve this issue. Thank you.