Mes Comptes BNP Paribas

BNP PARIBAS

About this app

Personal*, Professional*, and Private Banking customers, with the BNP Paribas My Accounts app, access your bank and its services at any time.

ACCOUNTS AND INSURANCE

All your accounts and insurance policies are accessible in one place.
You can also add your other bank accounts.
Manage your budget by viewing your expenses and income using transaction categorization.

CUSTOMIZABLE HOME

Customize your home screen according to your preferences.
Keep an overview of all your finances with the "Account Summary" widget.
Track your monthly expenses and income at a glance with the "Budget" widget.
Monitor your cashback earnings with the "My Extras" widget.
View your environmental impact with the "Carbon Footprint" widget.

BANK CARD

Take control of your bank card with the management feature. Display your bank card PIN.
Block your bank card with a single tap.
Adjust your bank card payment and withdrawal limits.
Control online payments.
Activate or deactivate your Visa card in the geographic areas of your choice.

TRANSFERS

Make bank transfers easily and securely.
Add beneficiaries from your mobile with the Digital Key.
Make instant transfers** (in less than 20 seconds).
Make international transfers while benefiting from real-time exchange rates and competitive fees.

MOBILE PAYMENT

Create money pots with no fees with Lyf Pay.
Send, receive, and request money instantly with a simple phone number or email thanks to Wero.
Make secure online payments and transfer money with PayPal.

RIB AND CHECKS

Easily view and share your RIB.
Order your checkbooks.

SECURITY

Stay informed with our notifications to track important transactions on your accounts.
Enhance the security of your transactions by validating them with your Digital Key.

OFFERS AND SERVICES

Discover all our banking products and services and subscribe directly to the offers that meet your needs. Improve your understanding of financial matters and other topics with the "Expert Advice" feature.
Take advantage of the "Tips" section to master the app's features.

CONTACT AND ASSISTANCE

Get immediate banking assistance to find a solution independently.
Need help? Contact an advisor by chat, phone, or secure messaging.
Find your branch information.
Also locate BNP Paribas branches and ATMs in France and abroad.

DOCUMENTS

Access your documents, statements, and contracts directly from the app.

SETTINGS AND CUSTOMIZATION

Customize your notifications to stay informed and efficiently track your account activity.
Monitor your bank account balance without having to log in by activating the balance and weather display.
Customize your account labels, profile picture, and manage your personal information.

The new My Account app BNP Paribas Accounts is designed to meet your needs. Your feedback is essential to enable us to continue enriching it with new features. Feel free to share your comments and ideas by writing to us directly on the store. And if you find the My Accounts app useful, consider rating it!

*Personal Customers: The app is available for minors and adapted to their needs and uses.

Business Customers: My Accounts is intended for entrepreneurs, artisans, retailers, and professionals or healthcare professionals. If you use the mabanqueentreprise.bnpparibas website, download the "My Business Bank" app.

**See conditions.

Ratings and reviews

The digital key has not worked since app was installed 5 years ago. The workaround: manually opening the app and approving the 'operation en attente' doesn't work. One must pray for the option to confirm via SMS. Furthermore, the application is not capable of notifying customer of each purchase in real time. All of my other bank applications from other banks do this. It allows the client to confirm that no one else has access to the account.

Rubbish - Repeated problems on and off over the years with digital key when making on-line purchases. Incredibly frustrating when traveling for work and on a timeline for products to be delivered. Using Google pixel phone running latest software and version of the app. Digital key is sent to phone. Double tap to open and instead of verifying a purchase, it diverts to opening the app...... Rubbish! Perhaps add in the app an OBVIOUS option to verify key? If an option is already there, I've never found it as my understanding of the french language is limited. It's typically good enough to navigate web sites and apps, but not this one!

Many bugs. App won't even open maybe a quarter of the time, with no explanation of what's wrong. For years now it takes extra steps to open the app and find the clé digital to validate the purchase. The Bourse section is very hard to navigate, and became even less convenient when they switched it to another app. It's wild because this bank costs 10euros a month just to have basic services while other online banks are free.

What's new

- Du nouveau sur Wero : faites une demande d’argent à vos contacts ou utilisateurs détenteurs de Wero depuis Mes Comptes, via la rubrique Paiements > Wero > Demander de l’argent.
- Faites une pause dans le règlement de votre crédit immobilier : vous pouvez désormais demander une suspension temporaire de vos règlements (hors assurances). Rendez-vous dans Accueil > Tout voir, et sélectionnez votre crédit immobilier.

Nous avons également fait évoluer la rubrique Contact, et corrigé quelques bugs.