Mobile Connect is a mobile app that allows you to handle Amazon Connect calls and other type of interactions from your mobile device. Easily expand Amazon Connect beyond your contact centre. Available for phone and tablet.
Updated on
Mar 18, 2026
Business
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
See details
What’s new
- Added automatic connection recovery when the network drops or switches - Enhanced in-app notifications - tapping a notification now navigates directly to the relevant screen - Added letters to the keypad for easier vanity phone number dialing - Fixed CRM key-value pairs not displaying when no other KVPs are configured