Modivcare

Modivcare

About this app

This app is available to members with participating benefit plans.

The Modivcare app is an easy, convenient and accessible way to schedule and manage all of your Modivcare non-emergency transportation needs. No need to call a care center.

For eligible members who drive themselves to appointments, they can submit their claims for Mileage Reimbursement.

Existing Member Services Website accounts will not work logging in.

Ratings and reviews

Fairly easy to get around in the app except for trying to figure out the times. It says arrival time yet the pickup may be the arrival time sometimes during any leg other than the first leg. It would be less confusing to say pick up time rather than arrival and make it different on every leg. I know that I sound confused writing this out and that's how I feel using the app.

Denies rides requesting information that the app didn't ask for. Location name does not come up on the search, just the address. There is no box for doctor name entry. There was more options for information on the website and those same options need to be in the application. they are making it really hard to book rides without calling it in, really hard. It's stressful. Booked a trip but it didn't put it in as a round trip. I'm tired of getting stressed trying to book rides

Useable app sometimes, as long as you don't get the bug that makes you have to reset your password every time you open it. Which you have to call to do by the way, since errors happen when you try to do it yourself. It is actually faster to call and use the flashbook feature, way less of hassle as well. Honestly just copy that system and let me reset my password and it's instantly at a 5/5.

What’s new

New route type selection screen in Book A Trip.

Minor enhancements.