healow

- May 15, 2017

Everyone

Health & Fitness

( 10,943)

Description

healow™ lets you communicate with your doctor’s office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app. From the healow™ app you can manage multiple accounts and access your and your family’s medical information.

Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night! No more waiting on the phone with your doctor's office for an appointment. Find an appointment that works for you and book instantly – on the go!

Set your goals and track them easily using trackers. Use our weight management & activity trackers to reach your fitness goals. Track your numbers regularly to watch the trends change and share your progress with your doctor. Stay motivated to make healthy choices.

Reviews

4.0

10,943 total

5 6,050

4 2,203

3 784

2 495

1 1,411

Bruce Williamson

Can't tap back and exit from the login screen. If you accidentally open the app, then you MUST login. This is especially troublesome if the app can't connect. Then you're stuck unless you kill it off. If I didn't use this to connect to my doctor's office, it would have been deleted long ago. It does work allowing you to view your lab work and send messages to your doctor.

Robbit 73

Provides zero information and constantly nags you to turn on location. All my information is available online, but the app shows me nothing but appointments. It even nags for location to be turned on when checking appointment times. This looks like an app made by elementary kids for a project/experiment. Amateurish doesn't cover it. Don't bother speaking to support, it's a joke. They clearly read from a script based on certain keywords in your request. The answer is always unrelated and makes them look foolish.

Syreeta Hartley

It was a little confusing at first or how to use it. The tutorial help but it went so fast. I like the fact that if you send them a message someone is going to call you to ask you what's going on and point you to the right direction good job!

G C Wilson

It's a bit cumbersome to move around in & I was unable to locate the pharmacy I need my refill to be sent to even though I had the address & even when I used the location service. It would only give me those within a 10 mile radius. Search module needs to be updated to allow for zip code search.

Mary Reynolds

It is kind of clunky, and only one of my doctors use it, and then only for appointments. I hate that if I minimize or switch to another app, I have to log back in. This is inconvenient if I'm needing to reference info in another app and switch back and forth. Maybe when more doctors use it and it's fully implemented it will be of use to me. There was no point entering my meds, because the meds don't even link to the doctors office. There are better apps to track meds, and Google calendar is fine for appointments. I'm thinking about just uninstalling it.

Jillian Morgan

It's super convenient, and I only have a few complaints. The notes function for appointments only seems to work for upcoming appointments. I'd been noting several things I wanted to mention during my office visit, but the appointment disappeared in the app after the start time, and all my notes were gone. I also wish I could view the messages I've sent through the app. It only shows me the responses.

User reviews

Bruce Williamson May 31, 2017

Robbit 73 June 13, 2017

Syreeta Hartley June 13, 2017

G C Wilson May 24, 2017

Mary Reynolds June 26, 2017

Jillian Morgan June 27, 2017

Amy Rose June 20, 2017

Great for quick access to test results, but strange that it doesn't show in your list of open applications on Android. You have to navigate back to the icon if you want to switch back and forth between apps.

Rachel Newell July 18, 2017

Nothing works. Can't request refill. Can't message my doctor because "unable to sign me in" even though I am signed in! Please fix. This app is useless right now. I always seem to have issues with it.

carpe diem May 18, 2017

Horrible!!! It doesn't do anything useful and always have to find location, Dr, Blah, Blah, Blah...then gives you no info. I think they just want your info to sell

Nikki Stasinos July 11, 2017

I've been told that this is the best way to get a hold of your doctor. In most circumstances it is. The problem that I have is the nurses do not reply. They do not let you know when a situation has been handled or even if they have looked at this message. It can be very frustrating because they say they don't want you to call in and they prefer this method but there is no communication back so frustrating!!

Charlie Seven July 12, 2017

My health care providers do not enter data in a timely manner. Usually it's a month or more before I can see lab or test results.

Blace Walker June 11, 2017

It is a little difficult to login, but once I get logged in, the only problem I have is the fact that it is slow sometimes.... Occasionally to the point that it won't load, but I think that is a connection issue. Only thing I wish they would add is fingerprint login so I don't have to use my pin every time

Christy Vachon June 9, 2017

I love that I have all of my medication listed including my vitamins and that I can set up alarms to remind me to take them. Class I can get into my records at my doctor's office and see what was going on with me at certain times and try to correlate is it something I'm doing that's causing my issues like my sciatica problems

Gerald Wilson June 17, 2017

Light blue on white background. who is the idiot who thinks this is readable?!! This is a completely unreadable app I've tried to sign in I know my password and username but they can't keep it straight. Reset does no good . I'm away from home and it wants ro sign me up with a different doctor. The sign in page will not close if the sign in fails DO NOT USE THIS APP!!!

Cynthia Harvey June 1, 2017

This app is great! I can see my labs the next day and if I need a script it will tell me and show me the new medication Dr added. Has my last vital signs weight etc..Very helpful.

Danny Elam June 16, 2017

It was good in the beginning but now it won't let me in. It wants me to find my doctor all over and when I do it says there is already an account and runs me in circles. Frustrating

Chris topher July 7, 2017

App stinks. Wont let me log in. Says it can't tell its me. They send out the credentials. They don't know what they are doing and expect is to trust them with our personal days? I think not!

Marilyn Schellenberger July 5, 2017

Very difficult to use. Lab results are by test versus a summary review. I am tested for 18 items. You must review results one at a time

Brady Goodwin June 8, 2017

It was hard to setup or connect to my clinic and now it won't let me do anything. After I log in and try to navigate anywhere, it tells me that it cannot log me in at this time. I will gladly review again if it ever works for me.

Harihar Nepal May 25, 2017

Always gives me wrong time of appointment. Today we ended up going 7.45 am, two hours before docs office open.

Kevin Alan May 17, 2017

Love it so far. EXCEPT for the fact my doctor hasn't posted any info other than lab results and upcoming appointments. Maybe its early yet....but we will see.

Gaylen Rinaudot June 21, 2017

CAN'T USE IT ON MY iPAD..TAKES TOO MUCH ROOM ON MY PHONE. HARD TO GET EXPLANATION OF PROCESS OF USE. Only has dates of appointments and a couple of test results. No written informative results!

Desiree Ross May 18, 2017

Great! Helpful! Easy & friendly App! It tracks all info so I can compared or keep track my health. If I forgot an appt date, reminders are listed along with vitals & labs from previous visit.

Patricia Hadley July 3, 2017

Love using this app. All my doctors offices minus a few link up to healow and each other. Meds sync fast when there is a change. If I change something at another Dr it shows up at my visit with a different Dr. I love having all my info stored in one place. I also love the fact that I can read lab results and get a visit summary. Very useful app. I wish all my Drs offices used some sort of a patient portal.

Tim Reiter June 15, 2017

Helpful, useful information for myself & my provider. Unfortunately, I was not able to locate my provider via the various search methods & my provider's office was not aware of the app. Eventually, the app developer gave me the information & it has been very helpful.

Janet Williford June 25, 2017

Received an email that my last doctor visit is available for review. Logged on and none of my office were listed. My medications weren't listed. Incomplete file.

Dixie Martinez June 6, 2017

I gave this app a terrible review in 2014. Well I've gotten used to this new app and it's not so bad after all.

Don Rees June 1, 2017

No updates worthless website. No problem with billing insurance but keeping records is horrible. You will know when they want to suck more money but keeping you informed is below poor.

Ashley Barton June 27, 2017

This app is really useful. I like how when I message my rheumatologist she gets it right away. Helps kelp track and also reminds though of you of upcoming appointments. Nice app

brent c July 4, 2017

Nice app can send doc a msg if needed. See lab result and upcoming appointments. They have check barcode but I not able to use it at the doc office. Great app anyways

John Moriarity June 3, 2017

Easily the worst app on my phone. I have never been able to log in without going through the 'forgot my password' link in spite of using the correct password. I wish my doc used something else.

Cindy McMillen July 5, 2017

I really love this app. If only for one thing keeping track of my meds!

Eric Schwartz July 20, 2017

Great for getting messages and lab results from my doctor, checking my appointments and medications, and managing my care. PIN login is easy to use on a phone screen keyboard; other apps like it I've used are a pain to log into.

May 31, 2017

Took a little getting used to but appreciate technology to communicate with doctor and her office. Convenient and helps eliminate phone tag for less urgent matters, refills, checking appointments, reviewing charts, etc. This is only as good as responsiveness of doctor. For me it's a real win

July 14, 2017

I love this app. The only problem I am having is merging 2 accounts together since I have 2 boys. And the user name is one the doctor has created. Other than that it is really amazing.

Cheryl Peterson June 9, 2017

When trying to reset my password, I got locked out. Now I have to wait until Monday to contact the office and get help with the new password. Worthless app if you can't get test results when you need them. I have trouble logging in every time I try to use it. Not happy.

Nora Lawrence May 30, 2017

This app is sometimes a TRUE lifesaver. during an emergency I was able to hold out my list of medications and information for the medical professional. the information in it is easily found, with an intuitive interface. My appointments are always up to date within minutes of getting them, and I can even check my lab results as fast as the docs get them! the first app I would rate 6 stars if allowed.

Shelley Belly May 19, 2017

I'm a nurse so I'm able to navigate easily and understand why results and notes aren't available at times. I love being informed of what's going on and am able to actively participate with my care. For those that want the app to notify you thru your phones calendar you have to give the app permission to interact with ur calender and it has several choices for notifications.

Libby Campbell June 14, 2017

still the best medical app around. i get my test results before seeing my doctor so I'm not surprised when i go in. keep up the good work!!!!

Bonny Johnson July 7, 2017

I really like the new app. There are a few things I would like to have that aren't available, but I'm really glad the app is available and it's so much easier to use than the last one.

What's New

● Version 5.3.0

• Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.

• We’ve given healow a fresh look and feel to provide a better user experience and easier navigation.

• We’ve made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.

● Version 5.2.3

• General bug fixes