Can't tap back and exit from the login screen. If you accidentally open the app, then you MUST login. This is especially troublesome if the app can't connect. Then you're stuck unless you kill it off. If I didn't use this to connect to my doctor's office, it would have been deleted long ago. It does work allowing you to view your lab work and send messages to your doctor.
Provides zero information and constantly nags you to turn on location. All my information is available online, but the app shows me nothing but appointments. It even nags for location to be turned on when checking appointment times. This looks like an app made by elementary kids for a project/experiment. Amateurish doesn't cover it. Don't bother speaking to support, it's a joke. They clearly read from a script based on certain keywords in your request. The answer is always unrelated and makes them look foolish.
It was a little confusing at first or how to use it. The tutorial help but it went so fast. I like the fact that if you send them a message someone is going to call you to ask you what's going on and point you to the right direction good job!
It's a bit cumbersome to move around in & I was unable to locate the pharmacy I need my refill to be sent to even though I had the address & even when I used the location service. It would only give me those within a 10 mile radius. Search module needs to be updated to allow for zip code search.
It is kind of clunky, and only one of my doctors use it, and then only for appointments. I hate that if I minimize or switch to another app, I have to log back in. This is inconvenient if I'm needing to reference info in another app and switch back and forth. Maybe when more doctors use it and it's fully implemented it will be of use to me. There was no point entering my meds, because the meds don't even link to the doctors office. There are better apps to track meds, and Google calendar is fine for appointments. I'm thinking about just uninstalling it.
It's super convenient, and I only have a few complaints. The notes function for appointments only seems to work for upcoming appointments. I'd been noting several things I wanted to mention during my office visit, but the appointment disappeared in the app after the start time, and all my notes were gone. I also wish I could view the messages I've sent through the app. It only shows me the responses.
● Version 5.3.0
• Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
• We’ve given healow a fresh look and feel to provide a better user experience and easier navigation.
• We’ve made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
● Version 5.2.3
• General bug fixes
Lifestyle companion to track your fitness, weight, diet, food & sleep.