healow

eClinicalWorks LLC

About this app

healow™ lets you communicate with your doctor’s office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app. From the healow™ app you can manage multiple accounts and access your and your family’s medical information.

Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night! No more waiting on the phone with your doctor's office for an appointment. Find an appointment that works for you and book instantly – on the go!

Set your goals and track them easily using trackers. Use our weight management & activity trackers to reach your fitness goals. Track your numbers regularly to watch the trends change and share your progress with your doctor. Stay motivated to make healthy choices.

Ratings and reviews

The app is incredibly unresponsive, with little indication that you have selected anything. Much of the processing happens without informing the user that something is loading or processing. Also, it is literally impossible to change it password. There are multiple issues with the process, including waiting until the service sends you a recovery code before moving to a new screen. The button doesn't react to input. Finally, pushing submit on the new password does not seem to do anything.

Works fine for me. Fairly easy to use. Easy to use, the parts that actually work! Cannot access billing or records/visit summary. No online support and in person support acknowledges that there is a problem with the app, but the only solution offered is to call the office directly for the information I'm looking for! Reducing my rating to 1 star.

Not quite as intuitive as I expected it to be by now. Additionally, too many restrictions are placed on the users as far as adjusting personal information. For instance, a complete inability to change ones home address, or to challenge (incorrect) information filled out by their medical practitioner. They are not omniscient, they make mistakes. An app centered around managing your personal health history/information should actually allow you to manage/adjust such information (within reason).

What's new

Appointments - be notified of earlier openings
Simplified copayment for your appointments
Several other UX improvements in Labs, Documents, Pharmacy search, and health trackers