4.2
2.67K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions.
Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs.

Download the “My Tello” app for free and:
• Check the balance for all your Tello products: Plans and Pay As You Go
• Start calling in the US and abroad over WiFi at the same costs
• Order any plan or upgrade/downgrade your existing plan
• Recharge safe and easy or set up Auto Recharge to avoid running out of credit
• Manage your account at a glance
• View your Tello bills & usage history
• Contact Customer Service directly from the app

Easy to use:
1. Download the “My Tello” app for free
2. Log in with your Tello phone number and Tello.com website password
3. Get direct access to your phone contacts
4. Start calling over WiFi
5. Run the “My Tello” app on multiple devices at once

Not a Tello.com client yet?
If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get:
• Prepaid service, no contract commitment, pure freedom
• Flexibility to Build Your Own Plan starting at $5
• Lowest Pay As You Go rates for international calls and texts
• The option to keep your old phone number & cell phone
• Nationwide coverage
• 24/7 Customer Service by email & phone
• The same costs and the same phone number when calling over WiFi
• Unlimited 2G data, after you've used your LTE data
• Data tethering across all your devices for free

*We value your opinion. Please let us know if you like our app!

Having issues with the My Tello application? Please email us at customerservice@Tello.com.
Updated on
Aug 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
2.57K reviews
John T King
April 29, 2021
Can't log on using phone number and password. When requesting one time password it does allow me to log on. After entering number to call then hitting the dail button it flashes to the calling screen and quickly goes back to the keypad screen, that's all it will do. It never calls a number. Update: I see they updated the app. Still doesn't work. Won't make a call. Useless.
26 people found this review helpful
Did you find this helpful?
Miron Enterprises, LLC
April 21, 2021
Hi John, We're so sorry to hear this. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.tello.com/contact and we'll get back to you in no time.
A Google user
April 1, 2020
Tello is awesome!! I can't tell you how much better it is than everybody else. Cheap prices, customizable plans, and reliable service & data that I can use with my other devices when there's no Wifi through the hotspot function... and they don't charge you extra for it!!! Can't say enough about how much I love their service & options. Plus I'm saving almost $20 each month since I switched from StraightTalk who blocks tethering and doesn't let you customize your coverage on the fly!
72 people found this review helpful
Did you find this helpful?
Jenna B. (Rising_sun1949)
December 10, 2022
So I came from the train-wreck known as Republic Wireless and something they had on their old app was wi-fi turn-on reminders. Sometimes I turn my wi-fi off and I forget to turn it back on. I'd love to see some kind of reminder feature! Also a widget that shows how much data is left would be helpful. Again though I'm coming from a once-successful Republic Wireless who once had similar features. Overall this app is handy when I want to change plans or see how much data I have.
15 people found this review helpful
Did you find this helpful?

What’s new

We update the app regularly so we can make it better for you.
Thanks for using Tello.