MySafaricom

Safaricom PLC

About this app

MySafaricom provides an easy and efficient way for customers to access Safaricom products and services under one roof. The app is available on both iOS and Android

With the MySafaricom App you can:

M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button.

LIPA NA M-PESA – Shop and pay your bills with ease at your favorite stores

TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book.

VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit

HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans

Ratings and reviews

App keeps crashing once opened, could you kindly look into it because a couple of people have complained about it dating back to 2023, meaning this is yet to be addressed e.g you click on homefibre it takes time to load then- continuously indicates that "something went wrong" . so it doesn't matter how many times you try ,you get the same message.

I don't understand why this app is restricted not to work with other networks like wifi and dual sim phones while similar mpesa app works well. At this era we connect to different connections.

The main reason I downloaded this app was to view my data balance. I can't even tell how much weekly data I have left. I don't receive any notification whatsoever if I ran out of data, my phone just tells me I have no internet. Safaricom can't alert me if I've used half of my data unlike Airtel which warns you the percentage of data used. Their app is also easy to use. FIX THIS

What's new

🎉 This update provides a couple of new features & enhancements:
- Data Dabo Dabo Bundles
- Updated Favourite Transactions Journey
- Ofa Moto