Qualtrics XM

4.6
1.49K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Whether you are at home, in the office or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time.

Use the Qualtrics XM app to:

1. Improve employee productivity with role-based dashboards and filtering
2. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement)
3. Reassign, respond and close the loop on support tickets
4. Receive real-time notifications so you can act before it’s too late
5. Activate team members by sharing key insights via text, email, apps, and more
6. Explore powerful analytics like key drivers, trending topics, focus areas, and text analytics to drive impact


The Qualtrics mobile app is included with your Qualtrics license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together!

About Qualtrics:

Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps.
Updated on
Nov 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.46K reviews
Natheer Abrahams
December 17, 2020
Easy to have a peak at my feedback. Being up to date makes the motivation accelerate . It would be even excellent to get a notification stating that you have received a new survey
19 people found this review helpful
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Olive Townsend
July 5, 2023
I've changed my rating of the app from 5 to 1 star rating. For the last 3 day's, not being able to see anything 😒 I'm not the only one who was using the app, hasn't been able to see or read feedback since Monday 😒 What's going on?? 🤷🏾 Uninstalled & reinstalled the app, & still unable to see or read anything 🤷🏾
7 people found this review helpful
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Alicia Murray
January 26, 2022
I have been using this app for months without any issue but now it won't load correctly. I can't click on anything to open up results for the surveys. Very unhappy.
9 people found this review helpful
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Qualtrics Inc.
January 26, 2022
Hi Alicia, we're sorry to hear you have some problems. Please write us an email to mobile@qualtrics.com with more details and possibly a screenshot so we could look into your issue. Qualtrics team

What's new

This version includes several bug fixes and performance improvements.