
Dow Fredrickson
Frustration with the app. For whatever reason, the app. will require me to enter my password at seemingly random times. It wouldn't be an issue but it only seems to happen when I am nowhere near my notebook with all my passwords in it. Trigger times seem slower than they should be. I have mine set to take 2 photos. The first photo seems like it's a little late and the second seems like it misses the animal more times than not, even when the animal is/was walking directly away from the camera.
Hello Dow, thank you for sharing your feedback regarding the delay in taking pictures. We recommend adjusting the delay and sensitivity settings. To better assist you, we have forwarded your concern to our team, and they will be reaching out to provide further assistance.

William Rhoderick
I don't know what's going on but this last month (Aug) has been terrible. I can see the cameras communicate, but the App is not working. I asked for a picture each communication .. nothing. I have made sure all updates current, uninstalled and reinstalled, logged out/in and NOTHING. I'm paying for unlimited and get nothing. my cameras are 2 hours away, so I count on the app to work!!! thinking of going with a different camera system as this is terrible and don't get me started about the support
Hello William, we appreciate you sharing your experience and would like to know more about the challenge you’re facing with the app and receiving pictures. Please reach out to our support team so they can investigate further and assist you directly.

Scott Puzzo
Horrible product and customer service. As I write this review I've currently been on hold for over 30 minutes trying to cancel my subscription and this isn't my first attempt either. Poor quality pictures, can stand infront of camera waving my hand and it not take pictures, rechargeable battery didn't even last a month, it ate regular batteries regardless of brand. In the top 5 of my biggest purchase regrets.
1 person found this review helpful
Hello Scott, we strive to provide prompt assistance, which is why we offer multiple ways to contact us, including chat, social media, and phone. Regarding picture quality, please note that the images displayed in the app are shown in a compact format to ensure faster transmission. The full-resolution images can be accessed directly from the SD card