Cync (the new name of C by GE)

4.2
21.4K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.

What’s new?

The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:

Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips

Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.

Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.

Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.

Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.

What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.

New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.

Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.

Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.
Updated on
May 12, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.2
21.4K reviews
L I
June 22, 2022
Totally unreliable. Dozens of times scenes have stopped working altogether. Or they cycle at random times. Had to reset them so many times now. Meanwhile, zero issues with my Wyze system. No comparison. Plus the app design, ease of setting scenes, and intuitive use is horrid. Just plain bad. This is the best Cync could manage? Check out their competition and you'll see how bad Cync really is. Not recommended.
3 people found this review helpful
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Jonathan Branam
June 21, 2022
Simple enough, would prefer some editing- just moved and the lights no longer correspond to the names I gave them at my last address. I really enjoy and appreciate the ability to change lighting for work or relaxation. The app has a pretty straightforward interface. Other than what I mentioned above I have no complaints.
1 person found this review helpful
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GE Lighting - A Savant Company
June 21, 2022
Thank you for taking the time to share your experiences, Jonathan! We are glad to hear that you've had positive experiences overall. Thank you for your review! -Cync Support Team
Jorge Cardona
May 29, 2022
hard wired switches sync and unsync constantly. lights turn on and off randomly at times. so disappointing.... Reply to GE's response. I have hard reset them multiple times. As a matter of fact I had to reset all 3 again just yesterday. But 1 will not communicate with my phone or connect at all. It used to be the reliable one, but now has failed. I recommend to anyone reading this to look for another brand.
14 people found this review helpful
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GE Lighting - A Savant Company
May 29, 2022
Hi Jorge, we would love to get to the bottom of why your switches are constantly getting disconnected. We recommend factory resetting your devices using the steps on this page cyncsupport.gelighting.com/s/article/factory-reset-your-device. Feel free to contact us at 1-844-302-2943 for assistance. -Cync Support Team

What's new

Minor bug fixes.