Cync (the new name of C by GE)

4.4
59.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.

What’s new?

The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:

Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips

Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.

Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.

Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.

Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.

What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.

New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.

Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.

Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
57.4K reviews
Steven Hoskins
May 2, 2024
the app works in that it is able to control the light strips remotely. that's about it. you can set schedules but to do that you have to save both a routine and a schedule separately which feels redundant. and for the last couple months, my routines will just go off randomly. I have my lights set to dim at a certain time at night and it'll just dim at any point in the evening now. I've gone and re-saved all the routines and tried unplugging everything but it still happens
1 person found this review helpful
Did you find this helpful?
GE Lighting - A Savant Company
May 2, 2024
Hello Steven, we certainly appreciate the feedback and will share this with our development team to improve the Cync app. If you need assistance with your schedules please consider contacting us at 1-844-302-2943. -Cync Support
Kevin Grajeda
May 24, 2024
Update. The UI/UX is still a bit odd. Some decisions as to where things are placed never really clicked. It would be great to have a home screen widget or notification drawer icon to turn on and off lights. Aside from that, often times lights are unresponsive despite being powered and connected to the network. Good app but could use some work.
Did you find this helpful?
GE Lighting - A Savant Company
January 26, 2022
Thank you for providing feedback on the app Kevin! Your feedback is important to us with this new release and will be shared with our development team for future improvements. -Cync Support Team
Christopher Hurley
May 20, 2024
+1 star = multi-touch sliders. Trying to love it, esp. w/ Dynamic FX bulbs but.. 1) can't do reveal. 2) can't use white colors in segments 3) segments dark as a result, 4) multi color segments (ability - based on how similar all multi patterns end up) like an afterthought. 5) full control at hardware level for "dynamic effects"? [Redacted the rest, will consider and reach out when able.] Ugh I lost that # and address on edit. Thanks again.
Did you find this helpful?
GE Lighting - A Savant Company
May 20, 2024
Christopher, thank you for reviewing the Cync app and sharing your honest feedback. We would like to learn more about how we can assist you with your app and devices. Please consider contacting us at 1-844-302-2943 or cyncsupport.gelighting.com. -Cync Support

What's new

Minor bug fixes