Splashtop SOS – Remote Support

3.7
389 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

WARNING: For your security, please do not share your Splashtop SOS connection code with anyone you don't know or trust. This code allows remote access to your device.

Easily enable IT to provide secure remote support to your devices while you are at your device or computer. Your technician will be able to remotely screen share and guide you through solving issues in real-time.

Why Splashtop?
- Simple on-demand support across your desktop and/or mobile devices
- Bank-grade security to keep you secure
- Live support when you need it
- Control who connects to your devices at all times

Experience Splashtop Today
1. Download the SOS app on the devices/computers you would like your tech to connect to
2. Share the session ID with your remote technician
3. That’s it! Your technician can now provide the remote support you need!

Key Features:
- Connect from desktops or other mobile devices
- File management
- Remotely print
- Chat with your expert

(You can choose to grant us the permission of AccessibilityService API to enable the remote control if there's no suitable add-on app for your device.)
Updated on
Jul 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.8
358 reviews
Anna R
March 27, 2024
A fantastic app we use in the office to let our IT department remote in on our desktops and phones. For the record, if you do not know and trust the person you're letting connect to your devices, you should not be letting them connect to your devices. Do NOT install this if someone is promising you some sort of refund. If THEY called YOU, hang up and call the official phone number for that company. It is not Splashtop's fault that scammers were given access to your devices, be safe and be smart.
18 people found this review helpful
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shane groves
January 12, 2023
Warning, don't get scammed. Scammer tried to get me to install this app to get a PayPal refund so they could steal money. This app has no security of your information. Don't let anyone have remote access to your phone, they will ask if you have Apple or Android phone, doesn't work for iPhone because there's no remote access.
17 people found this review helpful
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Splashtop
March 23, 2023
This is an official product from Splashtop. This is the first time we have heard that others will steal money through our App. If you have received instructions to download this product from someone who is not officially certified, please pay attention to screening. If you have any questions, please contact us at support-business@splashtop.com.
K B
March 3, 2022
Need to make it easier for elderly folk to get into the app. A poor old lady I was trying to help remotely couldn't even get past the Terms and Conditions page because there's no way to tick the box duh! Please carry out usability testing on apps with novice users before releasing to the public.
65 people found this review helpful
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What’s new

* Upgrade to API 35
* Support Service Desk transcripts
* Support keyboard v2
* Add the disclaimer of Scam risk
* Handle the "Media Projection" cancellation
* Other optimizations and bug fixes