
Eugenia Fomicheva
The App keeps logging off on my phone silently so when I need to contact my child urgently or see his location, I can't. The watch also sends SOS alerts randomly. The other night the watch rang after 22pm while it was supposed to be off on sleeping mode!
tclconnecthk
22 April 2026
Dear user, thank you very much for your feedback. We apologize for any inconvenience this may cause. We will consider your suggestions and user experience as important considerations for optimizing future versions.If necessary, you can contact the hotline center. The hotline number can be found on the TCL official website or the TCL Connect app.

Sanja Milojevic
Kid totaled MT46 months ago, but somehow it worked until yesterday. No phone ever would work in that state. Bought a cheaper watch, returned it and bought Movetime MT48 yesterday. The cheaper watch was great, but its app was terrible. Did a research and, at least for Serbia, TCL is IT because this app actually works. Others just - don't. This one shows precisely where my kid is, family members can also use the app, chat, voice msgs, calls, video calls... It has it all. And the new watch rocks!
2 people found this review helpful
tclconnecthk
13 March 2026
Dear user, thank you for your suggestions and feedback. We will take your suggestions and user experience as an important reference to optimize future versions.

MB Shimano
The app urgently needs an option to delete reminders. I created a daily reminder through the TCL smartwatch app, but there is no way to remove or cancel it anymore. This is a serious bug that needs to be fixed as soon as possible.