TicketOne: Tickets for Events

TicketOne S.p.A.

About this app

Discover tickets for concerts, theatre, sport, museums and exhibitions, festivals and family events. As the market leader and leading ticketing platform in Italy, TicketOne offers you access to over 200,000 events per year with the TicketOne APP. Discover new artists, stay reliably informed about your favourite events and get all the relevant information for your next event visit – conveniently, clearly and from a single source.

Features at a glance
• Seating plan booking: Select your preferred seat directly from the seating plan and flexibly choose the number of tickets you want.
• Event list: See at a glance when and where your desired event is taking place and conveniently save dates in your personal calendar.
• Personal home page: Keep an eye on your favourite artists and stay up to date.
• Favourite artists: Mark your favourites with a single click or import them from your local music library.
• Favourite venues: Mark your preferred locations and receive early information about upcoming events, as well as helpful service information such as directions and parking options.
• Event inspiration: Discover selected events. With fan reports, you can find out what others like – and submit your own reviews.
• Secure account management: With your MyTicketOne account you have access to digital tickets, orders and ticket alerts at any time.

🔔 Tip: Activate push notifications and never miss updates on your favourite events and interests.

Diversity that inspires
Manage your favourite artists and discover a wide selection of musical genres – from rock, pop and metal to classical, hip-hop, rap and indie. Whether it's a big festival or an intimate club concert, the app offers you the right tickets for every live experience. Theatre, sport and exhibitions are also clearly arranged for you.

🎁 Vouchers & gifts – share experiences
Looking for a special gift? With TicketOne Gift Voucher, you can give the gift of live experiences tailored to the recipient's tastes – ideal for concert fans, culture enthusiasts and anyone who enjoys extraordinary moments.

🎸 Festival highlights to suit your taste
For festival fans, the TicketOne APP offers a wide selection of renowned events, including:
• La Prima Estate
• Lucca Summer Festival
• I-Days Milano
• Rock in Roma
• Firenze Rocks
• Red Valley Festival
• Fiera Milano Live

🎾Events for all sports fans
Follow your favourite sports and discover a wide range of events, from tennis to MotoGP and Formula 1. From major races on the most iconic circuits to the most anticipated tournaments, the TicketOne APP helps you find the right tickets for every experience.

📱 TicketOne.Pass – Simple, secure, fair
Purchase tickets and store them securely on your smartphone. With TicketOne.Pass, your tickets are personalised, available at any time and protected from black market risks. If you are unable to attend, you can conveniently resell your tickets.

📍 Concerts & events in over 100 cities in Italy
Discover current events in Milan, Rome, Florence, Turin, Bologna, Naples, Bari, Genova, Palermo, Padua, Verona, Bergamo and many other cities. All relevant information about artists, dates and locations can be found directly in the TicketOne APP.

🎫 All price categories at a glance
Whether you're looking for cheap tickets or exclusive premium and VIP seating areas, the TicketOne APP offers you a transparent overview of all available price and seat categories. Thanks to the seating plan, filters and clear pricing structure, you can easily find tickets that suit your budget and requirements.

❓Feedback & questions: https://www.ticketone.it/helpcenter

Ratings and reviews

Absolutely frustrating experience. Spent more than an hour trying to buy tickets, only to get blocked by a mandatory Italian tax code (which makes no sense for non-residents) and a broken SMS verification that never arrived. Completely unusable for international customers. In the end, I wasn’t able to purchase anything.

Unfortunately, the app is not usable. Seems like there are many bugs. The main issue is that it is simply not possible to buy tickets, because the SMS verification code is never sent despite countless retries. Then sometimes the app just spontaneously restarts. Also (probably the same issue as the spontaneous restart?), while selecting tickets and typing in personal details at checkout, the view disappesred, i was sent to the home page, all selected tickets from the basket were gone.

Terrible app. Took me over an hour to book tickets because the app didn't work. Then when I phoned the call center they were unable to help and charged me 12 euros for a phone call which lasted a couple of minutes! If there is an alternative, I will definitely avoid using Ticketone again.

What’s new

Don’t miss the latest TicketOne App update! We’ve fixed some bugs and made a few improvements to make your ticket-buying experience even easier and faster.