Rebecca Strange
I just started my own business making customized press on nails. I was getting a lot of sales on Facebook Marketplace and Etsy, but it's been over 2 months and I still have yet to receive an order. I keep getting told I need to make videos to use as ads, etc. Without the right equipment I can't. Plus, I'm not big on being on camera at all. The app is a bit difficult to learn too. Might just stick with Etsy honestly
1,665 people found this review helpful
Scott Thamert
Too new of a platform and not well tested before putting out to public. Very limited categories to list items in and upon entering my second item it was flagged as having wrong category and yet it's the same category as my first item which is also some steel. Customer support is slow as way too long to fix this issue. Think there are better platforms out there like etsy and eBay and let tiktok shop figure it out first
40 people found this review helpful
TikTok Pte. Ltd.
June 26, 2024
Dear Scott,
We apologize for any inconvenience this has caused. To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login .
We will check on the issue and get back to you as soon as possible.
Thank you!
TikTok Shop Seller Service Team
Kara Birks
I can finally sell my handcrafted artwork without feeling charged every month even if no sales are made, and it's relatively simple to navigate though I did save some challenges, eventually it all worked out and I have already begun selling my products! it's exciting and what I've been searching for for many years! love it, recommend it
234 people found this review helpful
TikTok Pte. Ltd.
June 14, 2024
Dear Kara Birks,
We appreciate the rating you've given to the TikTok Seller Application. If you have any suggestions or feedback about the app, please feel free to reach out to us through Seller Center https://seller-us-accounts.tiktok.com/account/login
Thank you!
TikTok Shop Seller Service Team