I ordered Davidoff Cool Water from Beauty Trendshoppe thru Lazada but the item delivered was not genuine as advertised because when I scanned the barcode, product search by Google did not give a result . But the other item from a different seller have no problem. I sent a product rating to Lazada but instead of posting it , they blocked my account by stating that delivery is not available for my location so I cannot ordered anymore, Terrible service, protecting seller instead of the buyer. I already ordered many items from Lazada and this is the first time I have a complaint.
I ordered a phone and have it sent to my cousin's address. The phone was defective so it was returned but what lazada did was return the phone back to my cousin instead of giving the refund that I requested. They said they checked the phone and it was working good so they are sending it back. We have owned several touch screen phones. It is so easy to know if a phone is working right or not. It was not sensitive to touch so you can't really do anything to it. And now they said they are sending it back!!!! My cousin haven't got the phone that they are sending back again but thinking about it is really making me furious. They are not doing an honest business.
Not really good for online shopping. I expect much about online purchasing but the product they send is somewhat defective. I ordered a 600+ iphone headset so that I will get a really good quality but upon paying, it was already 1000+ and also expecting the other item I purchase. And with a little luck, the headset was defective and it was costly. How much? PHP 1050. I am afraid I will not be purchasing online again this time.
Yeah 5 star for Lazada, because they really work great. But i do hope that they can fixed whatever problem about the items they post and the details. Some of the details of the items that they posted are not exactly it is. Much better if they can prioritize being honest with us right. But honestly i know it's not Lazada's fault. Maybe some other company that they work with. Well,,,still i love Lazada,and waiting for the improvements. Tnx
New review: Lazada is starting to scam people. I recently noticed the total amount of the items reflected in my cart is actually different from checkout. Not only is the amount different in the list (my cart) compared to checkout, I'm being double-charged for the shipping fee! The difference isn't noticeable if u r just buying one or two items. But when it's multiple items where the prices are not rounded, the tendency to be scammed is very high. Why is Lazada not aware of this?
Its already been my 3rd time trying to order a certain item with you guys with no luck! The courier will not even provide any notification if the item is already being delivered or shipped. And the next thing you know, the item is already been canceled! This Lazada experience is so FRUSTRATING, it doesn't deserve any star at all! Z*lora is 5x way better than this! LOL!
* Now you can edit your search right from the search results screen.
* Custom order confirmation screens display more relevant information based on your payment method.
* View select products before they are available for sale and add them to your wishlist for easy purchase.
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