Zain KW

Zain Kuwait

About this app

The new Zain App brings the world of Zain to your smart device.
Manage your line, shop and pay in a new and easy way. 
Your World. Your Way.

Ratings and reviews

Got phone calls from Zain Deals for the past few months. But the person on the other line always ends up asking "You don't speak Arabic?" then ends the call. 😆 So I guess Zain only offers to Arabic speaking people then and it isn't for everyone. How lovely. 😆 And on the App, I get a MAX offer. Upon opening it would always say I am on the wrong page. Offers in app and on the website with the same logged in account are different so... I don't know. 🤷🏽

Every time my capacity ends I am suffering. To renew it..I am supposed to have internet. 🤦‍♂️ How exactly?!. Then: It used to have add infinite capacity after I spend 50% or more. Now I've logging in and spent 100% and I still don't find it. Visited Zain branch and said they can't help..call 107. 107 (customer service) said okay we'll send a link that doesn't need internet..still nothing sent. Omg..this is very frustrating.

I have been trying reactivate my acct and every time I go to do the payment it only says thank you, we have received your request and nothing happens I even went to the store and it didn't want to take my payment. It is very frustrating. Update: I reached out as they asked and it was such a waist of my time. They couldn't help me on anything there assistance was just as bad as when I reached out to the customer service agents online. Their is no point of emailing them because they can't help us.

What's new

We have some wonderful updates for you!

Join our new Internet Plans, Max...Imagine & more!
Pay with Apple Pay!
You can now transfer up to 10 lines to eSIM 😍
Use QuickPay for larger bill payments 💰
Save money with advance payment with eeZee flexi
Verify yourself with PACI and get a better experience ✅
Review your commitment details, all through the Zain App

Don’t forget to rate your experience 😊