
Thirupathi Siliveri
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i applied for a delivery partner. payment was also done for onboarding. but it's showing background verification failed. no one is helping me to solve the issue from the customer support team's end. other food delivery apps are not like zomato. getting an easy solution. really worst experience. i used to contact with app also. raised ticket. but no solution.
45 people found this review helpful
Zomato Logistics
August 18, 2025
Hello, We request that you create a ticket using your delivery partner application for this issue, or you may reach out to us at psfesupport@zomato.com. Ensure to provide the mobile number linked to your Zomato delivery account and a clear outline of the issue you are facing.

N.S NIKHIL RAJA
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Only 3words , Waste of money, Waste of Petrol & Waste of time , There is no income in this app total zero profit , really I'm so disappointed with this app 😔, Hey we are facing issues with slide option like Richard pickup, pick up the order, reschedule delivery location, please change this slide option to confirm this above issue, due to in rain 🌧️ , no use for phone cover, it's not selecting properly, I hope you will close this issue.
51 people found this review helpful
Zomato Logistics
August 18, 2025
Hello, We request that you create a ticket using your delivery partner application for this issue, or you may reach out to us at psfesupport@zomato.com. Ensure to provide the mobile number linked to your Zomato delivery account and a clear outline of the issue you are facing.

Sujay Shetty
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I’m facing issues with the Zomato delivery partner app. There is no option to raise a ticket, and delivery partners are unable to connect directly with customer care. Because of this, we are not getting proper solutions to our problems. Currently, my app is not working properly—it is not showing my incentive details, and since there is no option to raise a ticket, I have been trying to contact customer care for the past 3 days without success. There is also no email support available for Zomato
18 people found this review helpful
Zomato Logistics
August 21, 2025
Hello, We request that you create a ticket using your delivery partner application for this issue, or you may reach out to us at psfesupport@zomato.com. Ensure to provide the mobile number linked to your Zomato delivery account and a clear outline of the issue you are facing.