![](https://play-lh.googleusercontent.com/a-/ALV-UjUGz9udHCEG6Z-DNlGLws2JH5bByqArtJVMdHVIWy8gmCOQIyIJ=s32)
Charles Beyer
I have been a dedicated customer since 2009. I went to login to my Netflix account today and they said my plan is changing. I did not approve this change nor was I notified. My plan since 2009 was no ads and I could download my shows. The "new" not approved plan is I'm getting ads and no downloading. This will be my last payment with Netflix. I've been a customer so long and this is how they treat dedicated customers. I will be taking my money else where.
463 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUFQimN6h1QjwzJEuLnbND0zm1r6Gq5W6w4kCMwg3D7XHGMRIXA=s32)
Karen Duvall
Since the last update I get kicked back to the home page several (up to 10 times per movie or show). it's extremely frustrating. Thinking of cancelling unless Devo team can help me troubleshoot. Will give you 5 stars again when I'm able to watch my shows and movies without interuption. Other than the frustration with the new version, I have loved this app since 2016.
137 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLOYoTJpFqFIXXAtPzfKazj8R1jVN8dnHx-CRQ8RcYWSRHqAA=s32-mo)
Dawn Williams
I really like Netflix, better than Prime, no annoying commercials or ads, which when you pay for a service, should take care of it. I got it through my phone carrier plan, but would pay for it. Tons of variety of whatever you want to watch. Other countries make good movies, but I hate to read them, because then you may miss something that is going on with the show, so Netflix has a lot of movies from other countries that are dubbed in English, so i get to enjoy.
2,207 people found this review helpful