LHR London Heathrow Airport

Heathrow Airport Limited

About this app

The Heathrow Airport App – Your Ultimate Travel Partner
Transform your journey through Heathrow into a seamless and enjoyable experience with the official Heathrow app. From tracking flights to exploring dining and shopping options, this app is designed to make every step of your travel stress-free and rewarding.
Create or log in to your account to unlock a personalized experience. Sync your journey across our website and mobile app, ensuring you never lose track of a flight, easily manage all your bookings, and earn Heathrow Rewards points every time you scan your digital Rewards card or make a purchase through the app. Redeem exclusive offers and vouchers with just one tap to make your time at Heathrow even more rewarding.
Features at Your Fingertips:
● Heathrow Rewards: Collect points when you spend, order Heathrow shopping vouchers with your points, and enjoy exclusive benefits effortlessly.
● Exclusive Offers: Unlock special deals for Heathrow’s shops and restaurants.
● Real-Time Flight Updates: Stay informed with instant notifications. View trip details directly on your Lock Screen with Live Activities or on your wrist with our Apple Watch extension.
● Plan Connections: Seamlessly manage your connecting flights.
● Skip the Queues: Pre-book a Fast Track pass to breeze through security, and pre-order food and beverages for ultimate convenience.
● Parking Made Easy: Compare options and reserve your parking space in advance.
● Terminal Drop-Off Payments: Pay or pre-pay the drop-off charge quickly and easily.
● Interactive Maps: Navigate the airport with ease using detailed wayfinding tools.
Whether you’re visiting Heathrow for the first time or are a frequent traveler, the Heathrow app ensures every journey is smooth, efficient, and enjoyable.
Download now and make the most of your Heathrow experience!

What’s more, with the Heathrow app on Wear OS you automatically receive notifications about your forthcoming flight and so always remain up to date.

Permissions:
To provide the best experience, we require:
Location and Bluetooth Services: For wayfinding and navigation features.
Location and Online Identifiers: To send personalized push notifications and tailored content based on your location.
We will only use these features with your permission.
Disclaimer:
Heathrow Airport Limited and Heathrow Airport Holdings Limited do not guarantee the accuracy or completeness of flight information and disclaim any implied warranties regarding it. Heathrow Airport Limited and Heathrow Airport Holdings Limited are not liable for any loss or damage resulting from reliance on inaccurate flight information provided by this app.

Ratings and reviews

VERY slow to update flight changes delay or cancellation comparison to Google or flight states, and also why can't you add plan landing time and gate arrival time to make it more convenient to work out for passengers. Like the flightaware app does also at track your passenger tracker estimate passport checks & baggage arrival is very inaccurate.

Still rubbish. I'm trying to reset my password by keep getting an "unable to complete" message. I thought the developers had sorted this app, but no, still S@%T.

The app will not accept my flight details. The flight does not even show up on its scheduled list of departures for the departure day.

What’s new

This update brings an enhanced Arrivals and Meet & Greet experience and clearer disruption information on the Home screen. You can now also share attachments when using chat support, alongside general performance, security and stability improvements across the app.