Mediocre at best Had to clear app data to fix crash when loading boarding pass. I've had the app hang while loading the boarding pass delaying my entrance into security. Flight notifications arrive for flights the day prior to flights, not the actual ticketed flight! Can't make flight changes. On Delta's app (and website), I like being able to make alternate arrangements when delays occur, something I've had to do with agents frequently on Jetblue. Like the Jetblue website, the interface is cluttered and unintuitive.
Pretty good I fly jb all the time and like the app. Had many issues in the past - most of which have been fixed. Was planning on giving it 4 or 5 stars, however I went to book a flight this morning, and on the screen where you enter in your name and address, it kept telling me that I hadn't chosen my state (tried 3 or 4 times.) I wasn't able to book and hope the same (really good) rate is available when I book on my computer later on today.
The *app* is fine. It's informative and useful. When the *service* works. But it never does!! Half the times I try to use it, it can't connect, gives error messages about service being unavailable, etc. Which makes the app next to worthless. What good is having an app that supposedly lets you book flights and get information about upcoming flights if there are always server problems?!? Very, *very* disappointing.
Needs work... Seems the "One Way" international options are always under construction. I could never go far enough into the app to look over available flights/prices. Prior to this latest update, problem was it wouldn't load the flight information. Now after update, the "Ok" button, to acknowledge return flight may be required, simply does not work. It's still very buggy👎😢
Unreliable at best Traveling for work results in timely flight information being of utmost importance and this app does not meet that need. Additionally for no reason the boarding pass doesn't work. Glad i work close enough to drive home otherwise i would rarely make it within hours of the ticket purchased. My favorite is when flights are cancelled and rather than refunding my company's money they insist on giving me free points...which is theft. The TV's onboard help drown out all their nonsense, not that sound works.
Zero integration Sign up for an account. Install the app. Log in with the account. Now try to check in! Oh your account number isn't automatically brought over? Add your number manually right? Nope your number is invalid somehow. This is a terrible app and jetblue should feel nothing but shame.
· Various bug fixes
· Mobile boarding passes now include children’s boarding passes (with an accompanying adult)
· User flow optimized to give you more options when you book
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