App still not working - now every time I try to book I get a error notification that mobile booking is not available. ***updating review: After recent update, I now cannot get my boarding pass. App is just about obsolete. ****new update: uninstalled and reinstalled app, so far problem seems resolved.
Utterly broken on Android (using 7.0 on Moto X). Cannot check in, cannot view boarding pass, can't even search for my flight, everything just pops the "Oops!" error, and on some screens "Updating..." sticks forever. Have to use a browser to do everything. First airline I've tried whose app is unusable. Even Allegiant and Spirit work fine, which is saying a lot!
Oops! JetBlue released an app that simply does not work on my Samsung device. Check in? Get flight status? No! All you get is a cute error message: "Oops! Something went wrong...". Yes, your app release went wrong, it is useless.
Always seems to have connection error even with strong wifi singal or data. I end up just using my laptop to do most of the work and have JetBlue send texts instead of using this clunky app.
The app seems a little more complicated than it has to be to identify passengers. It asked me for either my last name or my confirmation number or my true blue customer number or something like that I gave them the minimum and it didn't seem to like that so I ended up having to give them 3 identification pieces when it seemed as though only one or two was necessary according to the instructions. Maybe it's me.
Not very useful for the frequent or savvy traveler - few tools for changes and no way to make a seat change. UPDATE 10/2017: hey you can make a seat change now! BUT you can't check in because there is no way to PAY for the better seat!! Aagh!! Down to ONE star. What's wrong with you guys ?
• This update includes a re-designed mobile boarding pass
• Various bug fixes
• This app thinks you’re a perfect X (pronounced “ten”)
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