JetBlue - Book & manage trips

92.4K reviews
Content rating
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About this app

Take JetBlue everywhere you go! Download our award-winning app to book, manage and check in for your trips, access boarding passes and more. 

Day of travel – Your day of travel is a breeze with key info, including your boarding pass, right on the home screen.  

Manage trips – Update your seat selection, add extras or make changes to your itinerary with just a few taps. 

Boarding pass – Check in and get to your gate quickly without the hassle of printing a boarding pass – one less thing to carry on! 

My trips – Add your upcoming and past itineraries to access everything you need to know. 

Book flights – Search and book your next trip with ease. 

Chat with us – Get your questions answered quickly and connect with a JetBlue crewmember through live chat.  

Travel Tools – Add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport.  

Inflight experience – View all of our snacks, drinks and entertainment options. 

My TrueBlue – Enroll or sign in to TrueBlue to keep track of your TrueBlue points, view your Travel Bank balance (if you have one), request points for past trips and enjoy a more personalized experience. 

& More – Access our flight tracker, airport maps and other content. 
Updated on
Sep 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

91.4K reviews
Tamar McMahon
July 13, 2023
Functions well as an e-boarding pass, almost all other functions completely broken. The "Where's My Plane" tab didn't work even once. Clicking for a map of the terminal pulls up a generic Google Maps of the airport. Tried to call JetBlue Support through the app and it pulled up a box with a phone number that I couldn't copy paste. Chat function disconnected 4 times before I got someone on the line. Some of these things are hard to fix, some are very very easy and show a clear lack of care.
58 people found this review helpful
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Leah Pearson
May 2, 2023
I recently got a true blue credit card because I enjoy the airline, but this app is maybe the worst I've had to deal with for travel. It gives the incorrect error code for everything I'm trying to do. First one is insufficient payment when trying to book with points without accepting terms and conditions, next one is canceling a points purchased ticket says "heads up you must be logged in" when you're already logged in and cannot cancel, and another is password doesn't meet criteria
68 people found this review helpful
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July 3, 2023
Horrible app! It's beyond unusable. Never has it been able to sign in my account properly. It'll give errors but still sign in. Cannot access My Trips, it crashes 100% of the time now. Doesn't matter how many times I clear data/cache. Everyone else is complaining of the same issues. HOW can an airline like JetBlue allow such an awful app?! JetBlue needs to find some developers who know what the hell they are doing.
45 people found this review helpful
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What's new

• Various bug fixes.