Mostly very good and easy to use--so much more convenient than printing a ticket, and it's great to be able to see all my upcoming flights in one place without having to search through my email for the confirmation. Only problem is that sometimes it give me alerts that the flight I will be on the next day has departed, which is terrifying and makes me think I bought my ticket for the wrong day.
Functionality Great, Looks OK Basically the app does everything you need it to. You can check in for your flight, change your seats, add bags, it has your boarding pass, really everything you need. But it looks a little old, and things aren't always the most intuitive to find. I'd say it's definitely worth using, but could use a makeover.
Still needs fixes Despite claims thst a new update has fixed that bug, it still doesn't update points balance. It's good at providing updated flight info, but not as comprehensive as some airlines' apps. I like the airline; the app is meh.
Would not let me view boarding pass, claiming connection difficulties. Why insist on having an app? Just offer a passbook download for online check-in please. It is the new standard, there is no need to have your own app to screw things up for your customers.
Since the latest update I have been getting daily notifications on flight departure and arrivals that I'm not booked on. It's the correct departure and destination and time, but incorrect date. This puts me in Panic mode trying to confirm whether I booked the correct flight. Very frustrating! Please fix!
Jetblue is the worse flight company I have ever booked. I do not usually do business with them, but the one time that I did, I exactly on time, and they refused to let me check-in and board. Instead of opening the flight, they stood there and argue with me. American Airlines is the best
Various bug fixes
Get the app that knows where you’re going - view your flight, check in & more
Manage your travel on Delta with access to boarding passes, flight info & more.