Mihai Ambrosie
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Quite a poor experience. Cannot set a different recording resolution. During the playback of a 1 minute video it buffers at least 3 times for maybe 20 seconds, making a video preview time consuming and difficult. A proper buffering solution should be put in place considering the phone seems to download from the camera at ~ 5.6 MB/s. EDIT - In reply to the developer's comment, I see the buffering while playing from the app, not on a PC as the dev assumed.
3 people found this review helpful
Mercedes-Benz AG
15 December 2023
Comments noted, Mihai, we will pass these on to our app development colleagues. Should you have any further comments then please do not hesitate to get in touch with us again via the in-app contact function or via apps@cac.mercedes-benz.com/ Best wishes.
Martyn Warriner
Not great considering it's Mercedes. It constantly tells me when I'm parked that an incident has happened. All this with an icon with a car being hit. It doesn't highlight this incident so you have to trawl through every video front and back to find out nothing happened. Everytime you see this you think the worst. I don't want to have it completely switched off during parking as that's why I spent the extra money on the Mercedes Dashcam. Some improvements are needed or it's return and replace.
5 people found this review helpful
Mercedes-Benz AG
18 January 2024
Hi Martyn, sincere apologies for the inconvenience this is causing, please call our colleagues (24/7) via the in-app call function, π00800 9 77 77 777 or π+44 (0)207 660 9993 and let them take a look at this for you. Please let us know how you got on; weβd love to hear! Best wishes and bye for now.
Paul Butler
Pretty good. Waiting for the next upgrade to include an opportunity to save in a specific location in Android, as it is possible in IOS. Better option would be a configuration option to permanently set the destination folder. This can be a folder that is autosynced to a cloud location, such as Dropbox.
1 person found this review helpful