Mercedes me Connect

152K reviews
Content rating
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About this app

Your smartphone becomes the digital link to your Mercedes. You have an overview of all information and control your vehicle via the app.


ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tire pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.

CONVENIENT VEHICLE CONTROL: With the Mercedes me App you can activate pre-entry climate control and temper your electric vehicle immediately or for a defined departure time.

CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.

SAFETY IN AN EMERGENCY: The Mercedes me App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.

FUEL-SAVING DRIVING: The Mercedes me App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.

SIMPLY ELECTRIC: The Mercedes me App lets you display your vehicle's range on a map and search for charging stations near you. The app also allows you to start the charging process at a public charging station. Use requires an active, free-of-charge Mercedes me account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.
Updated on
Mar 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
152K reviews
Andrea Melìmelò
March 13, 2023
The App is constantly losing the configuration and does not seem able to connect to the vehicle. Sometimes my user is not recognised, sometimes no vehicle is registered... as it is now, it is completley unreliable. Like the car?... [Edit] After the latest updates the app has improved significantly. So I add 1 star. Yet, every time I open it, it asks me to accept legal conditions. This is annoying... [Edit] After the latest update vehicle position is not updated any longer...
3 people found this review helpful
Mercedes-Benz AG
March 15, 2023
Many thanks for the feedback Andrea, this is something our app developers are investigating and hope to have resolved in the near future. If you ever need us, just reach out via the in-app contact form and we’ll be happy to help. Best wishes.
Ben Cole
March 6, 2023
Looks nice and when it works it's useful. However I am frequently notified that the car is unlocked when it isn't. If I'm unsure and then go to lock the car, I can't. The app states that power is on so remote control not possible. Unlike my other car's app, I cannot manually refresh it so the app stays in this state for sometimes hours. So it's actually worse than not working at all, a number of times it has forced me to walk back to the car to check it's lock status needlessly.
5 people found this review helpful
Mercedes-Benz AG
March 10, 2023
Apologies for the inconvenience these notifications are causing Ben, we are working to resolve this as soon as possible. If you have any questions or would like to discuss this then we are always available to help via the in-app contact function. Thanks for the feedback Ben and have a nice day further.
Eero Laurila
March 15, 2023
Latest update added new bugs, worse than before. While previously I had to login again with code provided every few weeks , at least the notifications worked and charging status was up to date 99% of the time. Since the latest update 4 days ago, charging status is no longer updated when charger connected or disconnected, of full charge reached. Also yesterday the app no longer allowed the vehicle to be locked/unlocked, it just kept telling me the vehicle was powered on when it wasn't.
Mercedes-Benz AG
March 15, 2023
We sincerely apologise for the inconvenience this is causing, our app development team is looking into restoring functionality back to the app as soon as possible. Best wishes.

What's new

Now you can search for charging stations - as well as parking spaces and filling stations - in a specific city or location! Just go to the "Maps" tab, type in the city or the address, and the app will show you the stations near there.