Mercedes me Connect

163K reviews
Content rating
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About this app

Your smartphone becomes the digital link to your Mercedes. You have an overview of all information and control your vehicle via the app.


ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tire pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.

CONVENIENT VEHICLE CONTROL: With the Mercedes me App you can activate pre-entry climate control and temper your electric vehicle immediately or for a defined departure time.

CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.

SAFETY IN AN EMERGENCY: The Mercedes me App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.

FUEL-SAVING DRIVING: The Mercedes me App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.

SIMPLY ELECTRIC: The Mercedes me App lets you display your vehicle's range on a map and search for charging stations near you. The app also allows you to start the charging process at a public charging station. Use requires an active, free-of-charge Mercedes me account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.
Updated on
May 9, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

160K reviews
Simona A
May 20, 2023
Doesn't update the status properly, meaning it's not showing the current status of the car all the time. Even though I use my car daily, accessing the app doesn't always show the latest status. Unable to set up a charging schedule. Sometimes, unable to activate pre-entry climate control. Doesn't always notify about charging start or finish. Would be useful to have a history of the latest trips, a driving journal.
1 person found this review helpful
Mercedes-Benz AG
May 20, 2023
Hi Simona, we are working hard to resolve the status topic as soon as we have a fix it will be released, and we are currently looking at the possibility of adding a driving journal. For the charging schedule and pre-entry activation please call our colleagues via the in-app contact function or 📞00800 9 77 77 777, they will happily investigate.
Martin Lynagh
May 20, 2023
Good app, with decent control but has lots of bugs. Makes you have to resign in every 10 times or so. Has set the vehicle to condition on unlock, but the dealership have no idea how to fix it, apparently something to do with the app. Doesn't always update the range, even although you've had a notification to say it's fully charged, which i find odd No one at mercedes actually wants to sort out the bugs
Mercedes-Benz AG
May 20, 2023
Hi Martin, our app developers are working hard on a fix for the vehicle status topic in the app, as soon as it’s ready and tested, it will be released to the app. In the meantime, if you ever need us, just reach out via the in-app contact form and we’ll be happy to help. Best wishes.
Peter Mather
May 27, 2023
I'd like to down grade my review yet again but it isn't possible to give it less than one star. This app no longer works reliably. In fact, it has got worse. It used to update if you forced a stop but now it doesn't even do that. I've contacted the help desk. They inform me the app will stop working completely next year!! As the cars are expensive enough it is irritating to have to pay extra for the app, but to pay for an app that doesn't work properly is not acceptable.
12 people found this review helpful
Mercedes-Benz AG
April 24, 2023
Thanks for the update, Peter. Please delete the app from your phone and reinstall it, this may cure this problem. If it continues please give our colleagues a quick call via the in-app contact function or 0080097777777 and let them investigate. We’d love to hear from you again when you or our colleagues have resolved this issue. Thank you.

What's new

Now you can search for charging stations - as well as parking spaces and filling stations - in a specific city or location! Just go to the "Maps" tab, type in the city or the address, and the app will show you the stations near there.