智方便 iAM Smart

GovHK, OGCIO, HKSARG

About this app

"iAM Smart" is a free account for all Hong Kong Identity Card (HKID Card) holders aged 11 or above. It allows users to perform authentication through personal mobile phones, to log in and use the online services of different government departments and commercial organisations with a single digital identity.


"iAM Smart" account is available in two versions, namely "iAM Smart" and "iAM Smart+". The "iAM Smart" version has authentication, form filling and personalised notifications functions, while the "iAM Smart+" version has the digital signing function in addition:

● Authentication
√ Users will have a single digital identity that enables simple and secure login to various government and commercial online services. It brings convenience to daily life without having to manage different user names and passwords.

● Form Filling with e-ME
√ Users can use the "e-ME" function to store their personalised data (such as name, gender, HKID Card number, date of birth, residential address, and contact phone number), and enjoy the convenience brought by auto form filling and avoid filling in the same data for different applications.

● Personalised Notification
√ Users can choose to receive personalised notifications from various government online services to keep up with service updates, expiry alerts and latest information.

● Digital Signing
√ Users can use "iAM Smart+" to sign digitally in accordance with the Electronic Transactions Ordinance (Chapter 553 of the Laws of Hong Kong) to process legal documents and procedures online.


To register and use your "iAM Smart", simply:
● Use mobile device with biometric authentication functions enabled (including fingerprint or facial identification) to download and install the "智方便 iAM Smart" app

● Could access a wide range of daily information before "iAM Smart" account registration.

● Click “Register”, scan the HKID Card according to the instructions, and let the app to read the HKID Card information and verify the authenticity of the HKID Card

● Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification

● Wait for the identity verification based on the records of his/her identity card after submission of the application

● Perform mobile phone built-in biometric authentication, set up "iAM Smart" 6 digital password and provide email address upon successful identity verification

● Start using various functions of the "iAM Smart" platform once the above steps are completed

To register or upgrade to "iAM Smart+" for using digital signing function, you may bring your HKID Card and mobile device to our self-registration kiosks, registration service counters or via mobile registration teams to complete the relevant procedures.

Note:
● Consent of your parent or guardian is required if you are aged from 11 to 17.

Ratings and reviews

Solution for users that failing facial recognition: I'm a software engineer myself, and I must say this app is a disgrace to the profession. Given I build apps for android and ios I tested this on iPhone and all is fine, problem is whoever coded this app for android doesn't account for the height of phones, so for scanning faces you need to adjust the phone higher than the face you see on the screen. Once it shows only lower half of your face, it will work for all the crazy tasks the app ask

You can directly throw this app to the bin, it is total rubbish. Who spend "our money" on this app is also rubbish. Don't know how this app can be passed QA. You will never success in id scanning step in self registration process, until you were Bill Gates or IQ 200. The app name is excellent because I am not smart enough so that I cannot use this app... Btw, if I have an option, I will vote it zero.

I have to give 1 star in order to post my rating but actually the rating is too high for this app. It is just a rubbish. Tried more than ten times. Just told you the scanning is unsuccessful. Please look into the fact that there were so many negative feedback and make some improvements.

What's new

What’s new in this update:
- UI Enhancement
- Bug fixing