Adeslas Salud y Bienestar

SegurCaixa Adeslas SA de Seguros y Reaseguros

About this app

Adeslas Salud y Bienestar is the official application provided by SegurCaixa Adeslas to its insured parties to take care of and manage their health from a single place.

Download Adeslas Salud y Bienestar and access your new digital health centre.

What will you find in Adeslas Salud y Bienestar?

- Consult your digital card and use it to identify yourself at the reception of your medical centre.

- Search for the nearest doctors and hospitals by specialism, test or treatment.

- Save your favourite clinics and hospitals.

- Request an appointment online and consult pending or completed appointments.

- Make appointments by telephone or video call.

- Look for and consult your closest emergency department.

- Receive medical advice by chat, video-consultation, telephone or email on general medicine, paediatrics and psycho-emotional matters.

- Complete your health profile to obtain personalised recommendations that will help you to improve your lifestyle.

- Activate free health plans on food, physical activity, chronic illnesses or family health.

- To monitor the most important indicators for your health, such as weight, blood pressure or glucose, among others.

- To monitor your daily activity. Mark your own objectives and excel yourself. Adeslas Salud y Bienestar connects to Apple Health, through the API HealthKit, and other activity apps to perform an ongoing monitoring of your daily physical activity. Hence you can update the steps or kilometres of your challenge or commitment to see your daily progress, which will help you to become even more aware of your progress.

- Obtain points for running, walking or following and completing your plans and exchange them for vouchers.

Consult our privacy policy here: https://saludybienestar.segurcaixaadeslas.es/landing/privacidad

Ratings and reviews

The doctor's list (cuadro médico) doesn't load. Now it also doesn't work in the desktop version, so there is no way to find doctors. When the list was working, it wasn't updated, it was giving numbers to doctors/places that didn't perform the procedures for 10 years. None of the medical advice options work in the app - you get error on chat, video call, formular, email, phone call. You cannot even leave a feedback in the app, because the obligatory topics from the topics drop-down doesn't load.

I just insured with Adeslas. The application has bugs, but the most serious one is: when I search for a doctor, I add adress, I add policy and then when I go to select specialist/doctor it shows nothing ("No hay resultados"). So, you cannot see the doctors. I have called 3 times the customer service, and they are not willing to help. So the application on android has issue and you cannot find doctors. ----—---------- Even after an update the problem persists. Very disappointing.

Poor application - Not intuitive, - long time to wait for a response, - impossible to choose a doctor (there are only emergencies in the list) - English version is available only for home page to put the document and the password. All other info is available only in Spanish P.s. improving the score by putting the link to the message to developers if the review is negative instead of the link to the Google play/app store. Nice try

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