Pulse for Booking.com Partners

Booking.com Hotels & Vacation Rentals

About this app

Introducing Pulse, the free app for Booking.com partners

Whether you run a resort or want to list your apartment, Pulse helps you manage your business on the go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations, and grow your business from the palm of your hand.

Stay in touch with guests

In just 2 taps, you can reply to guest requests or send a welcome message. We made it even easier by letting you create and manage templates. After guests check out, you can read and respond to their reviews directly in the app, plus analyze all feedback to better understand guest experience.

Manage your property on the go

Quickly find, update, and share reservation details with your team, so everyone is up to date. Availability and rates can be adjusted easily to react to guest demand and secure last-minute bookings. Also, uploading new photos directly from your phone can help attract more potential guests.

Get the updates you need, when you need them

Get real-time notifications about every aspect of your business. Select what updates you want to receive, from new bookings, cancellations, and modifications, to invoices, new promotions, and when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.

Ratings and reviews

Pulse is a nice App, we get good bookings from it. But the biggest problem is they don't take money from guests in advance so many people don't come to the property after booking and that is a big loss for us. Most of them don't give their number on the app nor do they reply to the messages. This is a place where improvement is required in App on an urgent basis.

Looks and feels polished and user-friendly. But, it's buggy messaging, messy options control, even worse property management that's poorly interconnected with Extranet that even Support barely can assist with makes it useful only for one purpose: looking at availability calendar as long as you don't "touch" anything. Do. Better.

My property is in Argentina (with crazy economy), so Booking doesn't accept prepayment from users. As a result, they don't have any risks & make fake bookings & ignore my messages. I try to cancel these bookings. App says that user must confirm the cancellation. Of course he won't confirm. Instead of giving him 24 hours for action & automatically cancel booking - app does nothing. The booking stays active even after the booked date! Also, there is no support - they just send automatic replies

What's new

Thanks for using Pulse! With this release, we fixed some of those annoying bugs that might've interfered with managing your property on-the-go. Now you can change your property's main photo and easily rearrange all the others on Pulse. You can also add the top facilities that guests are looking for.