Nucleus Smart

Cochlear Limited

About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.

Ratings and reviews

Extremely poorly built app - keeps showing processor(s) not found every once in a while. Also the battery level for air batteries always remains on 100% rather than using the mapping based estimate of how much each side battery would last and how much time the battery is in use. Poor substitute to the physical remote that used to come earlier with N6. Shows high cost cutting by Cochlear in every place - removing the add ons from the kit, while keeping similar price.

When it works it works great. but the app keeps claiming it's not connected to my C.I even if my phone says it's connected. I try restarting my phone, turning the cochlear implant on and off and it's a hit or miss when it will connect. On top of that I feel the battery percentage for the C.I is inaccurate. I can't tell when it's going to die. it would be nice if it could warn me when it was close to 5% so I could know to change it for work.

Nucleus Smart really needs to improve their firmware update process. It’s frustrating not to get any prior warning. Now I have to visit my audiologist, which takes up time. A notification would make the process much easier.

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.