Doctolib - Your health partner

Doctolib

About this app

Easily keep track of your health with the Doctolib app:
• Access the availabilities of thousands of healthcare professionals from all specialities
• Find and book medical appointments 24/7 online for in-person or video consultations
• Send messages to doctors and therapists for follow up prescriptions, test results and more
• Add relatives to your account to easily manage their appointments
• Look after your child's appointments and documents together with another parent
• Get automatic reminders for appointments in the app so you never miss one
• Share prescriptions and other medical documents securely with your practitioner and pharmacy for seamless care
• Store your appointment history and medical documents

Doctolib - one of Europe's leading e-health companies:
• 80 million patients
• 900,000 healthcare professionals in France, Germany, and Italy

Your health. Your data.
Protecting your personal data is our absolute priority and influences everything we do at Doctolib.

The Doctolib app is available in English, French, German, and Italian.

Ratings and reviews

When Doctolib will have support of English language? Four years using this ugly app and nothing. At least they should have enabled the selection text for translation option, but nothing. The worst app ever. Meanwhile one star. Good thing we have more options, for example the TK doctor directory, German public service, more usable with English support.

This app is a disaster, not possible to receive a text message to a US number to validate the account (though it gives you the green check that the number is good). Plus any app should be able to figure out already which phone it is on. No contact number or support email seems to be available to ask. That said, once you get in the app itself might be ok, who knows since I can't validate.

The app supposedly allows to find English speaking doctors. However, I have had multiple appointments where the doctor simply refused to speak English (despite claiming to be English speaking in the application). I am giving this rating because I believe it is the responsibility of the app to avoid such situations. (For example, offering a feedback service on the doctors could help so other patients could report such situations).

What's new

The Doctolib app continues to improve!

What's new:
Doctolib is now multilingual! We heard you loud and clear: accessing healthcare should be simple, no matter your language or location. Now you can easily switch between English, French, German, or Italian, wherever you are. For convenience, your language and country preferences will be saved and can be changed anytime in the settings. Join us in celebrating this step towards more inclusive and accessible healthcare!

Thanks for using Doctolib!