
John Doe
The WiFi pairing process is terrible and won't work if you do not lower your security to the bare minimum. I tried so many setup in order to figure out what was not working during the pairing. Using three different access points (Linksys, TP-Link and my Freebox operator wifi AP) I eventually got it working after I reduced the SSID name, shortened the password with no number or special chars in it, used the old 2.4ghz frequency and lowered the security protocols.... what a pity
1 person found this review helpful
Bonjour,
Nous sommes navrés de vous lire. Nous vous invitions à nous communiquer la référence de votre cave par mail sur info.vinotag@frioentreprise.com afin que nous puissions mieux vous aidez.
Cordialement,
L'équipe Vinotag

Liliana Ziolek
this app always was poor, the UX is terrible even for most basic functions like adding wines, checking what you have, or moving bottles around. Everything takes 20 clicks, like people from the 90s who never used a phone decided to build an app. Recently it went from barely usable to not even that, it keeps crashing, showing errors, restarting, there are simply no words how bad this is. Shame on you sommeliere, with as much as you charge for your fridge you really could invest in a decent app.
Hello, we apologise for your experience with the Vinotag app. We take your feedback on usability and technical bugs seriously. To help us quickly resolve these issues, please send the details (model, version, screenshots) to info.vinotag@groupefrio.com. We remain at your disposal.

Johan Rocklind
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It is very France centric. It only have French regions and areas, it only have French quality levels etc. problem found so far: * It only have French regions and areas, it only have French quality levels etc. * Cant change number of bottles on shelves only the number of levels * List only shows number of bottles in "cellar"not the one in storage, could be shown as 1+1 * constant crashes * can't change currency from euro
VINOTAG
September 18, 2025
Hello,
Thank you for your detailed feedback. We are sorry for the limitations you encountered in the application (French regions, bottle management, bugs, currency). Your comments are valuable and have been shared with our development partner to improve future updates.
Kind regards,
Vinotag Customer Service