Chilly Chills
I liked the camera and the app at the beginning but now I think it's Worthless because it does not allow you to see the small clips In the notification Containing motion detections because it "Forces" you to purchase one of their plants which are very expensive if you want to see the clips. I will purchase another brand because this is a rip off !
9ae16a6ff2c4849ca06d9fab54893f04a1f0bf57We are sorry you are experiencing these issues. Our support team will be happy to investigate this and work on a resolution. Please contact them at 1-866-696-2648 or help@nanit.com.
Amber Mulcahy
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When I first brought the camera in 2021 yes you had to pay for extra feature but you atleast had access to the video history. Which to my knowledge is what most monitors allow you to do for free!. They have had that access only granted if you pay the £70 for a year. Don't waste you money on this product unless you want to constantly having to pay lump sums to be able to access the basics. I wish I had gotten something else. Just feels like money grabbing people cashing in on parents worries.
3 people found this review helpful
We are sorry to hear about your frustration with the video history access. Our support team will be happy to investigate this and work on a resolution. Please contact them at 1-866-696-2648 or help@nanit.com.
Stacey McCabe
The most glitchy app I've ever used... constantly malfunctioning, lagging and crashing. Camera itself is OK, but basic unless you subscribe to the very expensive monthly subscriptions - a bit silly when the camera itself is so expensive in the first place! Overall I think you'd be better off with a bog standard, cheap, camera.
2 people found this review helpful
We are sorry for the trouble and we appreciate your feedback. Please contact our support team at help@nanit.com for further assistance.