Laura Shumaker
I wish I could use the app to book a bike, but setting up is so very difficult. First, I apparently cannot enter a US phone number, though I can verify my age with a US driver's license. Second, at every step of the account setup or verification, the app tells me that something went wrong or it freezes. If I cancel out of the screen, then it sometimes updates to say that the action was successful after all! Super buggy, please fix so we can use what promises to be a desirable app.
5 people found this review helpful
Timo Römer
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Onboarding is a nightmare. Whoever built this should find a new job doing sth that is not related to anything ui or UX related. I had to register twice for it to work. Weird success and failure messages back to back. Info's when I don't need them (trying to park the bike also explains returning it to the station - why?) Buttons are weirdly named. Overall interface is confusing at times. Renting a bike worked ok, but took multiple minutes until the app realised that I was at the station.
11 people found this review helpful
Alda Vigdis Skarphedinsdottir
The sign-up flow is broken and I needed to kill the app as the ID check overlay did not close after the process ending successfully. A similar issue came up when entering a promotion code. In essence, the Android app seems to be virtually untested. The bikes themselves are great, but the kickstand has a learning curve and I've seen some of the bikes resting on the side already.
9 people found this review helpful