
Mari
I love the app, it is so easy to keep up with documents. However, after the newest version I do not receive push notifications when a new document is available, and I cannot find anywhere in the app how to turn those on again. I would appreciate some help with this

Tim Croes
I have to give my fingerprint for every document I try to open, again and again, and most documents are highly secured, so I get redirected to itsme, but after successfully logging in, it just gives an error and I get stuck in an infinite loop. Also, the app seems to run on chrome, so there is no point in having an app if it's just a website.
3 people found this review helpful
Hello,
Can you send us an email for that at community@doccle.be? Then we will check this for you.
Sam

A Google user
Works decently for accessing and paying bills... IF you are logged in, and can manage to stay logged in. In the past I would remain logged in and the app would notify me of new documents. That changed over the last few weeks... Now, almost every time I open the app it says I'm not logged in and I have to login again before I can access my documents. I don't ever click log out, so the app seems to automatically log me out... I'm guessing that's the reason I'm not getting notifications of new documents anymore either. Why does it insist on logging me out all the time..?
7 people found this review helpful
Dag Jan, bedankt voor je feedback! Als je aanmeldt met itsme wordt je na 20 minuten automatisch afgemeld. We werken eraan om dit te verbeteren. Dit probleem heb je echter niet als je aanmeldt met gebruikersnaam en wachtwoord. Voor verdere vragen, aarzel niet ons even te mailen op community@doccle.be. Alvast bedankt. Giel