Bill Hackney
I like but question the app. The braking, speeding, and phone use is easy to understand. But, the overall portion of the app is hard to understand. For example, I had an overall grade of 86, and I went on an approximate 70-mile round trip without incident , received two 5 star rating grades, but my overall grade went down to 81. That I don't understand.
10 people found this review helpful
American Family Insurance
May 28, 2024
Hi Bill. If you would like to learn more about how our DriveMyWay program calculates your score and savings, please visit https://www.amfam.com/insurance/car/drivemyway/scoring. Thanks for reaching out for more information!
Judy Liebes Nelson
I agree with others. The Know Your Drive app was much better. This app is vague at best. You can't see details of each trip as far as speeding, phone use, and braking. It just gives you stars. Also wondering if they will just replace this app with another one before actual discount is given. I think it requires too much information sharing as well. Not thrilled with terms of service.
4 people found this review helpful
American Family Insurance
May 29, 2024
We appreciate your feedback about MyAmFam Drive app. We'll be sure to share your experience with our team. If you wish to send over additional details to be shared, please email us at drivemyway@amfam.com. Thank you!
Zmicer
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my annual rate does not change, despite the positive ones. at the end of April the rate fell from 72 to 67 and does not change. Update: I don’t use my phone, I don’t do sudden braking, I don’t speed while driving, but my score is dropping. I opened the statistics for 12 months, overall fell from 80 (April) to 66 (May), while phone use have 100 score, speeding 100, hard breaking 93., the program does not work to increase overall...
10 people found this review helpful
American Family Insurance
May 20, 2024
Thanks for reaching out to learn more. Your DriveMyWay rate impact is calculated at your next policy renewal. Keep in mind your score may change over time based on the safe driving behaviors of all participating drivers on your policy. To learn more about scoring, please visit: https://www.amfam.com/insurance/car/drivemyway/scoring.