The app won't open, and I'm losing patience...
The most terrible experience with this company. After being a faithful customer for over 2 years, I made a payment that I received confirmation for. Days later I was told that this payment was reversed. Blaming me, my policy was cancelled and fees were accrued due to their own irresponsibilities.
Won't load. Just gets stuck on retrieving policy.
Works just fine. Thanks.
New update 8/23 and it still won't open. Circle keeps spinning. It worked once to pay a bill. Since then, everytime I try to open the app, I only get the spinning circle. Such a shame. It was much easier than pulling out my laptop and logging in to my account.
To create and account it asks for my last name, DOB, and zip code. Fails every time even when I know the info is typed in correctly. Why not just ask for your account number? POS app.
Minor update to inform users when a new version of the app is available.
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