Kate
I literally never have my phone out while I'm driving, yet I constantly get dinged for distracted driving. Sometimes I do use it while I'm sitting in my driveway or when I get to my destination, but those should not be counted. It also dings me for hard breaks when I literally never do that. It also records me driving when I'm a passenger, and sometimes I just remove the trip because I know it's wrong. May not look good, but it's a bad app. Definitely needs some serious changes!
3 people found this review helpful
American Family Insurance
June 14, 2024
We appreciate your feedback about Know Your Drive app. We'll be sure to share your experience with our team. If you wish to send over additional details to be shared, please email us at knowyourdrive@amfam.com. Thank you!
Tony Kaplan
App is garbage. It incorrectly flags "distracted driving" status while my GPS is running and the phone is stationary on the dash. If I don't remember to go and edit the trip, it resets my current streak. My discount dropped to 2% because of this. Pretty useless if it can't do it's only job correctly. I can't even buy a soda with my "savings". Not worth having an insturive app on your phone for so little benefit.
4 people found this review helpful
American Family Insurance
May 21, 2024
We appreciate the feedback, Tony! Using a GPS alone should not mark as a distraction. For a full list of the criteria we measure, please visit: https://www.amfam.com/resources/programs/knowyourdrive-faqs. If your trips are recorded incorrectly, please email us with your information at knowyourdrive@amfam.com. Thank you.
A Google user
Horribly built app. Pretty much like all the other 1 star reviews. It will start you out blocks if not a few miles from where you strarted, hard brakes "dings" are always in the same spot even if you dont break, app constantly runs and drains the phone, Everytime i drive it goes on my wife's, and its stupid that i have to constantly switch it to me driving. pretty much not worth the so called "discounts" you get. Hire someone that knows how to make an app. Just horrible.
20 people found this review helpful