
A Google user
They have good products and sales on the app but it'll drive you crazy by the time you get to check out, as it'll be slow at times and might show different items at each time and won't hold the items in cart for a long period in a day. If you are busy and didn't finish the shopping online, when you get back to get it done your cart will be empty. :(
14 people found this review helpful

Bethany M. Korp
Besides the problem that everyone is having with paying with card/rewards (call support--they can see your cart and process it), most of the time that I try to add/remove something, I get an "unexpected error occurred with this product" message. Also, often only part of the page loads and the rest is blank. It's also really hard to find *all* the clothes on a given category even when it's working. In short, the app was mediocre to start with and the bugs have made it unusable.
17 people found this review helpful
Carter's Inc
January 12, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Appsupport@carters.com. Thank you.

Jessica Cuba
New app is just NOT GOOD. I turned on sorting and filters, clicked an item for more info and when I went back, all sorting and filtering was cleared. Also received an error pop up when attempting to add an item to cart. Is the item not available...who knows? The error message was so generic. PLEASE do some usability testing before releasing an entirely reworked app.
8 people found this review helpful