
Leon Kenedy
Coupons are amazing and when the app works it works. But unless you open the app after your location service is already on, it will bring a pop up saying something along the lines of "for best accuracy please turn on location services" This notification will not go away no matter if you choose "no thanks" or "turn on" but it will most definitely turn on your location services if you press "turn on" and still keep the pop up on the screen permanently. If this were to be fixed, 5 stars.
70 people found this review helpful
Smart & Final Stores LLC
September 16, 2024
We appreciate your feedback regarding the design of our app and apologize for any frustration it may have caused. We're working to enhance the user experience and will take your comments into account for future improvements. Please stay tuned for app updates aimed more intuitive interface. Thank you for shopping with us!

Elizabeth Pa
Update killed it! I have to go to the mobile website in my Chrome browser to search for stuff in the store. I waited a couple of weeks for them to fix it but they have not. The website works. I get an error message that "Something went wrong, please try again" every time I try to search for anything through the app. I uninstalled it and I reinstalled it. Did not help.
54 people found this review helpful
Smart & Final Stores LLC
July 25, 2025
Thank you for your feedback. We want you to have the best possible shopping experience and encourage you to contact our customer support team at sfonlinesupport@smartandfinal.com so that we may investigate this issue and find a prompt resolution. Thank you for shopping with us!

frank p
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Wanted to like this,but when you open it up, it automatically carries you to a page forcing you to choose how you like to shop: delivery, in store, or pick-up. No way to get out of it except closing the app out. That alone is very frustrating. So finally I choose a Store location, just to be automatically directed to the "Home" page, & an "Error" button keeps showing up and doesn't go away no matter how many times I "Refresh" that page. That store exists, I still go shop there. Horrible Glitch.
Smart & Final Stores LLC
January 21, 2026
Thank you for the feedback, any photos you can share so we can loop our tech team in. When opening the app it will ask you to pick how you want to shop. After that normally you should be able to just browse away, if not you will need to make sure you are signed in. Sometimes nonactivity you will be signed out and have to pick how to shop again