City of Cape Town

City of Cape Town

About this app

Welcome to the official City Of Cape Town app!

Whether you're a resident or a visitor, the City of Cape Town app is your essential companion for navigating our vibrant city.

Key Features:


Stay Informed with Alerts
Receive real-time updates on load-shedding schedules, and city-wide maintenance notices directly to your device.

Effortless Service Requests
Easily report issues such as potholes, faulty streetlights, and water leaks. Manage your municipal services, from account balances to license renewals, all in one place.

Discover What's Happening
Stay up-to-date with the latest news, cultural events, sporting activities, and community projects happening in and around Cape Town.

Streamlined Reporting
From ordering new refuse bins to reporting municipal issues, easily submit service requests and ensure your concerns are addressed promptly.

Explore Cape Town
Navigate the city with our comprehensive events guide. Discover popular tourist spots, historical landmarks, and public transport options to plan your perfect day out.

Emergency Assistance at Your Fingertips
Access essential contact numbers for medical services, fire departments, police stations, and other emergency services instantly.

City Calendar
Stay informed about upcoming events, public holidays, City Council meetings, and other significant dates.

New Features:

Personalised Safety & Security
Create detailed emergency profiles and receive custom safety alerts tailored to your location and preferences.

Direct Support
Connect directly with our call centre for immediate assistance with service requests and safety incidents.

Safety & Security Alerts
Log emergency reports and receive real-time alerts of incidents in your area based on your account preferences.

Receive Location Alerts: Get reported real-time notifications of incidents in your specified area.
View Incident Reports: See what other users are reporting near you.

Download the City of Cape Town app now and experience the convenience of accessing municipal services, staying informed, and exploring the best of the Mother City.

Ratings and reviews

Hi there for the very first time I was working for the city,was a new experience in my community i started to love for what i was experience that i pick up for road cleaning something different as resultantunfortunate for me contract was only for a month but me and my youth continue looking after our community. Any job available iam willing and able to learn more from the city and hardworking teams!!!!!

Ok the app is not smooth, its difficult to navigate with a smartphone. Took me about 10 mins to succesfully log the fault while simultaneously trying to look interested in a story my wife was telling. What I can say is that the timing of traffic light I reported was working properly the next day. I've logged it at 19:00 the evening and the next morning the light was working as it's suppose to.

Very effective and up easy to use. Like the map feature that shows you the current and next effected areas on the map. The saved locations needs a little work as that sometimes shows blank. Otherwise I would have given it 5 stars as it meets the objectives and I like the fact that it will take you to the City of Cape town web portal to log a service request if need be.

What’s new

Performance improvement and minor bug fixes