Super (hellosuper.com)

Super (hellosuper.com)

About this app

Broken dishwasher? Gutters that need cleaning? Owning your own home is great, but caring for and repairing it falls on you. Enter Super — a subscription service that makes owning a home feel as simple as renting one. All you have to do is call or email us when you need something done in your home, and we’ll take care of the rest.

And now you’ve got an app for that.

Now you get the same great Super features you’re used to from the convenience of your phone. Need to schedule a servicer for a repair? The app can do that. Need a Concierge job done? You can schedule that, too. Want to see where your servicer is in real time? No problem.

It’s just another way Super takes care of your house so you can enjoy your home.

Features:

- Appointment scheduling: Whether you need a repair, a replacement, or a Concierge job to help you maintain your home, the Super app can help. Just schedule an appointment and a Super Pro will be there to get the job done.

- Real-time updates on appointment status.

- Pro tracking: We get it — long appointment windows can be frustrating. With the Super app, you can track your Pro while they’re on their way, and see their estimated arrival time.

- View all your home’s past service appointments in one place.

- Customer service: Call or message Super’s responsive customer service team directly from the app.

- Account updates: See the details of your Super subscription, add a secondary contact, and update your account information.

Ratings and reviews

The supercustomer service is really, really bad.They do not answer their phones.You can't escalate to a supervisor. it's difficult to communicate with them and I have not experience honest practice. My first experience with them replacing an appliance. I received a credit card with a 0 balance. When I went to go pick out my stove. Then they told me. I needed to reconcile it with home depot. Bad bad bad service. I literally had to escalate several times to get somebody to even look into it.

The app works without issue and it was very easy to make a claim. My dishwasher broke and they came out to inspect. They paid the claim in a couple weeks. I made another claim on a repair for the washer/dryer and they sent a tech to fix it and it works great. Very happy with the service and will be renewing for another year.

Highly recommend A/C Pro! Very knowledgeable and professional. Blair Laird our serviceman was awesome!!!

What's new

Bug fixes and performance improvements