Adriana Kuuipo
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Fast, Efficient, Credible! It's important to know that you can't connect to the physician unless you enable certain settings and permissions on your phone. My process was seamless. Customer Servixe is extremely responsive, upon realizing there was an issue, they called from the UK to check in on me and assist me with connecting to the NP. The appointment was a breeze. Fabulous service, real professionals. Thank goodness it's not a scam! LOL!
50 people found this review helpful
Antidote Telehealth Services App
May 11, 2022
Thanks Adriana! We really appreciate the suggestion regarding phone settings. We're so happy to hear about the great service provided by our team and we'll be sure to pass that along! Our clinicians are available 24/7 so keep us in mind for your future wellness needs :)
Rusty Shackleford
Waited the 60 minutes to see the provider. I receive the phone call from the company stating that the doctor is ready to see me now, and to just join the video session. In that 30 second time frame, it was decided I took too long to the provider took someone else. Ok, no big deal. I only have a 7 minute wait. After the 7 minutes, it goes BACK to a 70 minute wait! I call back up and ask what happened and apparently if you take more than 12 seconds to enter the video chat, they put you in the back
2 people found this review helpful
Antidote Telehealth Services App
August 12, 2024
Hi Rusty! We’re truly sorry for the hassle you went through. We care deeply about your experience and regret that we didn’t meet your expectations. Please reach out to us at Complaint@Antidotehealth.com or (866) 256-2134. Let’s work together to make this right and ensure your next visit goes smoothly.
Thank you for giving us the chance to improve.
Cuddly Pipe Bomb
I was in need of a doctor's note for missing work due to not feeling well and literally couldn't move from my bed. I was HIGHLY skeptical of this app but didn't have a choice basically. This app was everything I needed and more once I figured out how to navigate it. I loved the experience and will be using again.
25 people found this review helpful
Antidote Telehealth Services App
April 19, 2022
We are pleased that you enjoyed the app. and had a positive experience! If there is anything we can do for you, just let us know at support@antidotehealth.ai - we're here 24/7!