Cerebral - Mental Health

10.2K reviews
Content rating
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About this app

Cerebral offers online psychiatric and therapeutic help for anxiety, depression, and insomnia. Without leaving the comfort of your home, you can have:

- Video/phone appointments with your prescribing mental health provider
- Ongoing sessions with your therapist or care counselor in which you can discuss your progress and learn new skills, like mindfulness
- Any prescribed medications delivered straight to your door

Getting started is easy, and many members can have their first visit within 20 minutes of signing up!

Here’s how it works:
1. Tell us a bit about your symptoms by answering a few short questions.
2. Select a plan that suits your needs. Membership plans include prescription services, therapy, or a combination of both.
3. Get on a video/phone call with one of our prescribing mental health providers.
4. Chat with your counselor.
5. Receive any prescribed medications within just a few days.
6. Have regular check-ins with your mental health provider and counselor.

Now, you can easily access your Cerebral meetings and message your care team with your Android device. It’s like having a full mental health team on call: wherever and whenever you need them.

Cerebral can have positive impacts on your mental health and well-being, just like it has for so many of our patients. Here’s what a few of them are saying:

“My therapist suggested I consider antidepressants months ago, but the cost to see a psychiatrist was too high. So I just didn’t try antidepressants at all for awhile. Since my therapist referred me to Cerebral, I get to talk not only to my prescribing doctor but also to a care counselor who makes herself available to answer all of my questions.” - Alex M

“What an easy way to access really awesome care. Cerebral makes it easy - and my doctor and care counselor really care about me. When I first signed up, I thought it would be all about medication, but my Care Counselor Steven has shown me techniques like deep breathing exercises that really calm me down when I’m having a hard time.” - Diana L

“Cerebral makes it so easy!!!” - David C.

Sign up for a membership at getcerebral.com.
Updated on
Aug 14, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos, and Device or other IDs
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
You can request that data be deleted
10.2K reviews
Daniel Dawson
August 5, 2022
The concept of this app is great, but the usability of it can be a struggle. My prescriber just randomly stopped using the app without any notice, and my Care Counselor canceled our first meeting as it was supposed to start. No notice or reason was given for either. Some people rely heavily and these services and it's irresponsible how they handle some of these situations Contacting support over email was useless, but calling was very responsive.
8 people found this review helpful
Did you find this helpful?
August 5, 2022
Hi there. Thanks for reaching out. We're sincerely sorry to hear about this and can understand your frustration if you and your care team were not on the same page. Please feel free to contact us for more direct assistance. We would like to do what we can to support you in receiving better care at Cerebral. Best regards, Cerebral Support Team
Paul T Maack
August 6, 2022
Garbage app. It's crashing on me today and I can't get it to start. It randomly loses sign in info, and tells me there's tasks to complete that I can't get rid of. I hate that. I want the notification section to be clean. Having something pending you can't ever get rid of is awful. The website is not much better, but this app needs work.
3 people found this review helpful
Did you find this helpful?
August 9, 2022
Thank you for sharing this feedback. We know that technical difficulties can be frustrating and sincerely apologize for the inconvenience. We've reached out to our IT team for further support and recommend using the website in the meantime to access your account. Please feel free to send us a note at reviews@cerebral.com so that we can follow up.
Mandy Clere
June 18, 2022
I really tried to love this membership, but there are several things that are a turn off and why I canceled. You can't cancel the subscription even when they tell you you can. There was no cancel button and I had to email several times vefore I was canceled. They keep trying to charge my card even though my account showed me as deactivated. They've tried 4 times now to charge me! Horrible customer service.
31 people found this review helpful
Did you find this helpful?
June 22, 2022
Our mission is to provide accessible and affordable high-quality care to our clients, and we're sorry that this was not your experience. You can reach out to us at reviews@cerebral.com with a brief description of the issues you've been having, as well as the username used here in this review, so that we can connect. Best, Cerebral Support Team

What's new

Performance improvements and bug fixes