
M Fikri Hidayat
Good service, and also quite fast in the process, although sometimes the courier is a bit annoying. Hopefully it will always be like this or even more improve. For people who have complaints, it is better to contact the center by calling, chatting on WhatsApp or via email (Previously I also had problems with package being returned unilaterally, I reported it to J&T through the information on Google and it worked) Thanks A
1 person found this review helpful

A Google user
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Definitely sucks. I was requesting for pick up but until 5d later there's no respond. The 'waiting dropoff' written on the top isn't helping at all. On the good side, the delivery service is good if you're the receiver but if you're the sender, I say no more. I just hope J&T Express has more better service for pick up experience in the future. Thank you.
223 people found this review helpful

dandan danz
Gave J&T a try because it had cheaper delivery prices compared to other services. But the app was impossible to use. Extremely slow, and I had to spam tap for any of the features to open. I shipped out 10 different packages, each time I had to click on the "Drop Off" button so many times until the app responded. Then, when I was at the actual drop off office, the app would not open my order info so I had to manually input the numbers. I don't think I will use J&T again just because of the app.
112 people found this review helpful