
Angela Marotta
This app "I don't want to say is not working, it works. But for me is an intrusive tool, not only because you have to scan your receipts you also have to scan each of the items you've bought, like a cashier. Besides you have to provide the information on how you paid your shopping cash, bank card, credit "no bank info " just to clear that. They send you emails reminding you to keep sending info about your shopping. Some times I even make any in a whole week. Is annoying.
3 people found this review helpful
NielsenIQ
December 30, 2024
We appreciate your detailed feedback and understand your concerns about the scanning process and reminders. Your thoughts are invaluable, and we want to ensure you're getting the best experience possible. Please note when you have no shopping to declare you just need to tap on "no purchase" option once a week for that week. Thank you!

Sharna Horn
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everything has changed on this app, it use to be decent and good but its gone downhill there's no incentives at all and for all the effort that we have to do by taking a photo of receipt and then have to scan every single item we buy the points are not actually worth it. the company gets more than what we get and it's all doing all the work. Don't use as much now.
NielsenIQ
September 30, 2025
Hi Sharna Horn, I can see that you're feeling disappointed with the recent changes and the effort-to-reward balance in the app. Your feedback is invaluable to us. If you're experiencing issues, please reach out to our phone helpdesk for assistance. Thank you for sharing your thoughts, and we hope you'll find value in the app again!

Claudia Șilem
I will be a bit critical as I found the app very "stubborn" lately.I have more than 10 different transactions, with more than 10 items each, which didn't go through. After scanning 17 different barcodes from a Lidl receipt, the app decided to tell me that the scans didn't log as poor connection, which was false. Tried the next day, same amount of items, no success. Tried in different locations, same message to check my connection and retry. Sure!! As I have time to do this over and over again.
1 person found this review helpful
NielsenIQ
September 16, 2025
Thank you for taking the time to give us your feedback. Please call our free helpline telephone number on: 0800 373148 as we are here to help you.