I've been a member since their beginning when they fired the original CEO, I imagine the brains of their operations. I used to order quite a bit of merchandise from them but. haven't ordered in a quite a few years for this inadequate delivery system. I found a great deal on a refurbished Google Notebook and it was non-opertable. It kept shorting out when I powered up. Customer Service basically told me there's nothing they could do and was stuck with a DEAD COMPUTER. Beware of electronic devices bought from them. I wasn't a happy camper and still am extremely hesitant on ever ordering from this Chicago based Company. I rest my case...
We love groupon.. We use it all the time for good deals on things to do and products. The customer service is great too. Any time I've had a problem with anything they've always refunded given me a refund with no hassel.. I recommend it to everyone..
Bait and switch. Paid them for a deal, then had to pay the seller again for the actual product. No mention was made of this in the deal. No oder tracking from the seller. Just something saying it will take a couple of weeks. No tracking #. Over three weeks and still haven't received the order. Groupon said they would not refund my money even if I don't receive the order. Amazon has better customer service.
Although I like the offers of goods and services, the app as it doesn't work good: 1) It does not show the complete information of the Groupon you have bought, 2) Customer service phone that appears in the app, doesn't match with the real one. You should check in the web page, 3) There is no option to write directly to customer service.
I enjoy this app and althouth I am not sure exactly what I am looking for, it's full of great things to do and purchase. I'm looking forward to treating myself and my daughter,who has been hospitalized,3times already, since Spring! She is going to be a good candidate for the best possible massage therapist in Gainsville Area 💖
Love the app and the ability to sort deals by distance, as we live 2 hours from a metro large city. What I don't like is how I can't see what I paid for a deal without opening up the voucher, which you shouldn't do until you're using it because it will mark it as redeemed. If you want to trade in the unused voucher for credit to buy something different you can't tell what you'll get.
Thanks for using the Groupon app! Here at Groupon, we strive to deliver the best deals to you by improving your experience every time we release a new version of our app. Our updates include many new features, improvements and bug fixes.
Free samples, weekly ads & a coupon everywhere you shop inside The Coupons App!
Save easily with free paperless grocery coupons at your favorite stores.