Wongnai Merchant App (WMA)

Wongnai Media Company Limited

About this app

Wongnai Merchant App (WMA) empowers restaurant owners with the ability to manage all restaurant information, see and reply to customer reviews. Most importantly, it allows restaurants to take delivery orders from LINE MAN and Wongnai with minimal effort. Moreover, Customer Relationship Management (CRM) feature by simply using phone number is also provided to increase brand loyalty and retain customer base.

Wongnai, Thailand's number 1 review application, has built a new application, which caters to restaurant owners called Wongnai Merchant App (RMS). This is an application that empowers restaurant owners with the ability to manage all restaurant information, see and reply to customer reviews. Most importantly, it allows restaurants to take delivery orders from LINE MAN and Wongnai users with minimal effort. Moreover, Customer Relationship Management (CRM) feature by simply using phone number is also provided to increase brand loyalty and retain customer base.

This is the first time ever, that Wongnai x LINE MAN will be working together to build an amazing application, dedicating to further connection between restaurants and people nationwide together. With this application, restaurant owners are empowered with limitless possibilities, with the potential to generate more revenue through food delivery services by taking advantage of Wongnai and LINE MAN's users, which currently sum up to over 3 million people and counting.

Ratings and reviews

Manual order receiving is nonsense. Imagine working with both hands in the kitchen then having to pause everything to swipe on your phone. Moreover, notification sound doesn't ring while you're on the phone. (Sometimes, we also have to call customers or riders.) Lastly, this app is not compatible with thermal printers or any printers except POS while all other delivery apps are.

Opens itself on a whim, several times a day. Also made very loud ringing without any order from time to time.

Unusable I can't log in to see my orders. It kept telling me "please report the problem" instead of fixing them.